RUBY NGUYEN
Sydney,NSW
Summary
Successful Digital Marketing Specialist skilled at planning, executing and optimizing online marketing strategies. Promotes products successfully through multiple digital strategies. Achieves consistent successes with excellent planning skills and proactive campaign tracking.
Overview
10
10
years of professional experience
Work History
General Manager
Riore Healthcare Corporation
04.2023 - 01.2024
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Increased sales revenue by implementing strategic marketing campaigns and fostering strong customer relationships.
- Developed a high-performing sales team through consistent coaching, training, and motivation techniques.
- Boosted brand awareness by developing and implementing strategic marketing campaigns.
- Optimized digital marketing efforts for increased online presence and customer engagement.
Digital Marketing Specialist
Trans Group Electronic Pty. Ltd
03.2021 - 10.2022
- Optimized content strategy across multiple channels to support search engine rankings, brand recognition, and user engagement goals.
- Increased brand awareness by developing and implementing innovative marketing strategies.
- Enhanced customer loyalty through the creation of targeted email campaigns and promotional events.
- Increased website traffic by developing and implementing a comprehensive SEO strategy.
- Boosted brand awareness through the creation of engaging social media campaigns.
- Enhanced lead generation with targeted pay-per-click advertising and optimized landing pages.
- Maximized email marketing effectiveness by segmenting lists, personalizing content, and monitoring key performance indicators.
- Drove online sales growth by optimizing product listings and implementing promotional strategies on e-commerce platforms.
Retail Sales Associate
Westfiled
04.2018 - 01.2021
- Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
- Developed strong client relationships through consistent communication and exceptional customer service.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations tailored to individual customers.
Project Officer
Thien Van Technology Corporation
04.2018 - 01.2021
- Enhanced project efficiency by streamlining communication channels and implementing effective collaboration tools.
- Reduced project delivery timelines through meticulous planning, scheduling, and resource management.
- Reduced project costs through effective resource allocation and budget monitoring.
- Improved project efficiency by developing and implementing comprehensive business analysis strategies.
- Streamlined tender submission process by implementing efficient document management systems.
- Enhanced win rate for tenders by conducting thorough research and crafting compelling proposals.
Business Development Executive
MicroAd Incorporation
01.2016 - 01.2017
- Increased client base by identifying and pursuing new business opportunities through market research and networking.
- Generated revenue growth by developing and executing targeted sales strategies to expand market share.
- Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Negotiated contracts with key stakeholders, resulting in favorable terms for the company and long-term partnerships.
- Developed customized solutions for clients, addressing their unique needs and helping them achieve their goals.
E-Commerce Specialist
VietJetAir JSC
01.2014 - 01.2015
- Boosted online sales by implementing effective SEO strategies and optimizing product listings.
- Managed inventory levels for accurate stock-keeping, reducing backorders and maintaining customer satisfaction.
- Streamlined order fulfillment processes, enhancing efficiency and reducing shipping timeframes.
- Coordinated with marketing team to create successful promotional campaigns, driving traffic and increasing conversions.
- Analyzed website data using Google Analytics, identifying areas for improvement and implementing necessary changes.
- Developed strategic partnerships with key vendors, expanding product offerings and securing favorable pricing terms.
Education
Master of Property Development and Project Management -
University of Technology Sydney
Sydney, NSW07.2020
Master of Business and Commerce -
University of Western Sydney
Sydney, NSW07.2013
Bachelor of Commerce -
Royal Melbourne Institute of Technology
Vietnam11.2011
Skills
- Project Management
- Campaign Development
- Market Tracking
- Media Relations
- Project Planning
- Analytics and SEO/CRM/CMS
- B2B, B2C, B2B2C Marketing
- Audience Engagement
- KPI Monitoring
- Market Analysis
- Adobe Creative Suite proficiency
- Data Analytics
Accomplishments
- Supervision - Supervised operation team to successfully deliver the $200,000 project.
- Marketing - Implemented marketing strategies which resulted in 65% growth of customer base.
- Business Development: - Spearheaded acquisition of competitor companies. Established and managed partner relationships on a daily basis. Developed new marketing strategy which increased customer interaction by 23%.
- Staffing - Worked directly with Human Resources to streamline hiring and training process.
Languages
English
Vietnamese
Web
https://www.linkedin.com/in/rubynn/
Awards
Global Trade Accelerator Silver Award (Australia - Cambodia), University of Technology Sydney - 2021
Timeline
General Manager
Riore Healthcare Corporation
04.2023 - 01.2024
Digital Marketing Specialist
Trans Group Electronic Pty. Ltd
03.2021 - 10.2022
Retail Sales Associate
Westfiled
04.2018 - 01.2021
Project Officer
Thien Van Technology Corporation
04.2018 - 01.2021
Business Development Executive
MicroAd Incorporation
01.2016 - 01.2017
E-Commerce Specialist
VietJetAir JSC
01.2014 - 01.2015
Master of Property Development and Project Management -
University of Technology Sydney
Master of Business and Commerce -
University of Western Sydney
Bachelor of Commerce -
Royal Melbourne Institute of Technology