Summary
Overview
Work History
Education
Skills
Demonstratedskillsandabilities
Personal Information
Timeline
Generic
Ruby  Norman

Ruby Norman

2/105 Cairns Road Hampton Park

Summary

Community focused, I welcome the opportunity to make a positive contribution to an community based care provider. working with and supporting elderly people with various needs, whilst maximising their overall well-being and quality of life. Caring, efficient, organised and hardworking, I am confident that my recent training and experience in the community and age care facilltys i would be well utilised by your progressive team. Having demonstrated a high level of attention to detail, organisation, flexibility and communication with internal and external stakeholders together with a broad range of expertise in all aspects of personal care and domestic assistance, I would make a positive contribution to your team with a proven track record of achievement meeting organisational goals and adhering to best practice.

Overview

14
14
years of professional experience

Work History

Care Support Worker

Memphis Jackson NDIS
06.2023 - Current
  • Assisted clients in maintaining personal hygiene, resulting in improved health and wellbeing.
  • Administered medication as prescribed by healthcare providers, ensuring proper dosage and adherence to treatment plans.
  • Enhanced patient comfort by providing personalized care and support tailored to individual needs.
  • Promoted independence among patients by assisting with daily living tasks such as dressing, grooming, and mobility.
  • Maintained strict adherence to patient confidentiality guidelines, ensuring the protection of sensitive personal information.
  • Provided respite care services to family caregivers, offering much-needed relief while maintaining a high standard of care for clients.

Direct Care Worker

Beata HomeCare
10.2022 - Current
  • Assisting Clients in daily living in the comfort of their homes
  • Personal care, showering, toileting, dressing, grooming, cooking, cleaning, exercises

Personal Carer

CRAIGCARE PRIVATE NURSING HOME
01.2014 - 12.2021
  • Assisting residents in all facets of daily living
  • Showering, toileting and dressing residents
  • Ensuring a safe and comfortable environment for the residents
  • Assist residents during meals
  • Ensuring residents are always hydrated
  • Practicing safe manual handling techniques
  • Documenting daily changes such as bowel movements, showering, dressings and medications
  • Working in the locked Dementia ward
  • Assisting residents to activities and outings
  • Making beds, restocking towels and tidying resident’s rooms
  • Handing over important information at the end of a shift to the next shift
  • Training new staff members
  • Working all different shifts
  • Morning, Afternoon and night shift

Personal Carer

oceania group
01.2011 - 12.2013
  • Assisted clients in maintaining personal hygiene, resulting in improved health and wellbeing.
  • Administered medication as prescribed by healthcare providers, ensuring proper dosage and adherence to treatment plans.
  • Enhanced patient comfort by providing personalized care and support tailored to individual needs.
  • Promoted independence among patients by assisting with daily living tasks such as dressing, grooming, and mobility.
  • Maintained strict adherence to patient confidentiality guidelines, ensuring the protection of sensitive personal information.
  • Provided respite care services to family caregivers, offering much-needed relief while maintaining a high standard of care for clients.

Education

PROVIDE FIRST AID - HLTAID011

01.2025

PROVIDE CARDIOPULMONARY RESUSCITATION - HLTAID009

01.2025

PROVIDE BASIC EMERGENCY LIFE SUPPORT - HLTAID010

01.2025

CERTIFICATE III IN AGED CARE -

JTI
Dandenong, Victoria
01.2014

APPLY FIRST AID -

JTI
Dandenong, Victoria
01.2014

Skills

  • Multi-tasking
  • Organization
  • Time management
  • Self-motivation
  • Results-driven
  • Work ethic
  • Positive attitude
  • Leadership
  • Problem solving
  • Analytical skills
  • Communication
  • Negotiation
  • Interpersonal skills
  • Relationship building
  • Teamwork
  • Customer service
  • Cultural awareness
  • Continuous improvement
  • Occupational Health & Safety knowledge
  • Quick learner

Demonstratedskillsandabilities

  • Proven ability to multi-task with a high level of organization and time management.
  • Self-motivated, energetic and results-driven with a strong work ethic and positive attitude.
  • Well organized with excellent time management skills, meeting deadlines consistently.
  • Strong leadership skills with the ability to lead, direct, motivate and inspire others.
  • Excellent problem solving and analytical skills with the ability to achieve positive outcomes.
  • Highly developed communication, negotiation and interpersonal skills.
  • Proven ability to establish mutually beneficial relationships with people at all levels.
  • Active and contributing team member with the ability to work productively unsupervised.
  • Provide quality customer service, maximising customer retention and repeat business.
  • Maintain a high level of respect for people from diverse cultural backgrounds and nationalities.
  • Strives to achieve continuous improvement, evaluating and improving systems and procedures.
  • Sound knowledge of Occupational Health & Safety policies and procedures.
  • Committed to undertaking further training with the ability to acquire new skills quickly and easily.

Personal Information

  • Available: Immediate Start
  • Date of Birth: 09/14/84
  • Nationality: New Zealander

Timeline

Care Support Worker

Memphis Jackson NDIS
06.2023 - Current

Direct Care Worker

Beata HomeCare
10.2022 - Current

Personal Carer

CRAIGCARE PRIVATE NURSING HOME
01.2014 - 12.2021

Personal Carer

oceania group
01.2011 - 12.2013

PROVIDE FIRST AID - HLTAID011

PROVIDE CARDIOPULMONARY RESUSCITATION - HLTAID009

PROVIDE BASIC EMERGENCY LIFE SUPPORT - HLTAID010

CERTIFICATE III IN AGED CARE -

JTI

APPLY FIRST AID -

JTI
Ruby Norman