Ruby Pattman
Sydney,NSW
Summary
Dynamic Barista with proven adaptability and team collaboration skills, honed at Warmley Waiting Rooms and Heritage Portfolio. Excelled in creating high-quality beverages, enhancing customer satisfaction, and training peers. Streamlined operations and effectively managed inventory, demonstrating keen attention to detail and a friendly, engaging demeanour.
Overview
7
7
years of professional experience
Work History
Barista
Warmley Waiting Rooms
04.2021 - 07.2024
- Cleaned counters, machines, utensils, and seating areas daily.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Barista
Heritage Portfolio
06.2017 - 04.2020
- Maintained regular and consistent attendance and punctuality.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Education
Bachelor of Arts - Interior Design
University of The West of England
Bristol, UK07.2024
Skills
- Friendly and outgoing
- Team Player
- Active listener
- Adaptable and Flexible
Hobbies
I enjoy going out to eat with friends, and trying new foods. I also enjoy outdoor activities, being able to explore new places. I am currently on a WHV from the UK and have been pushing myself out of my comfort zone to make new friends and memories.
Timeline
Barista
Warmley Waiting Rooms
04.2021 - 07.2024
Barista
Heritage Portfolio
06.2017 - 04.2020
Bachelor of Arts - Interior Design
University of The West of England
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