RUBY PIZZO
Sydney
Summary
I am motivated and customer-focused with experience in retail environments, skilled in delivering service and building strong client relationships. Capable of managing transactions, resolving customer concerns, and maintaining efficient store operations in fast-paced settings. I pride myself on strong communication, teamwork, and problem-solving abilities, with a history of contributing to sales growth and customer satisfaction. Eager to bring a positive attitude and transferable skills to new challenges
Overview
3
3
years of professional experience
1
1
Certification
Work History
Casual Junior Sales Associate
Target
04.2023 - 01.2024
- Increased customer satisfaction by addressing inquiries and providing product knowledge.
- Assisted in achieving sales targets through effective upselling and cross-selling techniques.
- Maintained a clean and organized store environment, contributing to an enhanced customer experience.
- Assisted in visual merchandising, creating eye-catching displays that increased store traffic.
- Assisted customers with locating requests and checking store systems for stock and providing alternative solutions in the event of absence of stock.
- Remained calm and poised in high stress situations.
- Investigated and resolved customer complaints and inquiries efficiently.
- Maintained up to date knowledge on store policies, sales, stock updates and new promotions.
- Identifying, reporting and limiting theft to assure company benefit and assist with customer and staff
Floral Assistant
Grandiflora
04.2022 - 08.2022
- Enhanced customer satisfaction by creating visually appealing floral arrangements tailored to individual preferences.
- Assisted head florist in designing and preparing custom bouquets for weddings, events, and special occasions.
- Greeted customers and clients with professionalism and friendliness.
- Managed daily opening and closing practises of the shop to prepare for incoming customers.
- Prepared potted plants and bouquets based on customer requests.
- Transported and set up floral arrangements for functions and assisted in creating artistic presentation and problem solving with creative
Kiosk Assistant Volunteer
Matthew Talbot Hostel
01.2025 - 07.2025
- Built strong relationships with customers, fostering loyalty and repeat business.
- Maintained clean, neat, and operational facilities to serve program needs.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
Education
St Vincents College
Potts Point, NSW09.2025
Skills
- Sales Presentations
- Objection handling
- Effective negotiation
- Closing Techniques
- Customer Service
- Conflict Resolution
- Adaptability
- Multitasking
- Upselling Strategies
- Time Managment
Certification
Responsible Service of Alcohol Certificate (RSA)
Timeline
Kiosk Assistant Volunteer
Matthew Talbot Hostel
01.2025 - 07.2025
Casual Junior Sales Associate
Target
04.2023 - 01.2024
Floral Assistant
Grandiflora
04.2022 - 08.2022
St Vincents College
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