Summary
Overview
Work History
Education
Skills
Certification
Interests
Date of birth
Timeline
Generic

Ruby Simmons

Brisbane,QLD

Summary

Versatile and dedicated, I excelled in roles from Babysitter to Waitress, notably enhancing customer satisfaction at Spotlight through exceptional service and problem-solving skills. Skilled in time management and maintaining safe environments, I leveraged teamwork and creative thinking to achieve and surpass goals, demonstrating a strong work ethic across varied settings.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Babysitter

Myself
01.2024 - Current
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Prepared healthy, age-appropriate snacks and meals.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Transported children to and from school, medical appointments and extra-curricular activities.
  • Transported children to and from activities using personal or family vehicle.

Fast Food Team Member

Mcdonalds
02.2023 - 10.2024
  • Performed shift change tasks each day to keep store neat and running smoothly.
  • Contributed to increased sales by upselling menu items and promoting limited-time offers.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Ensured seamless operations during peak hours by effectively multitasking across various roles such as cashier, food assembler, or grill operator when needed.
  • Expedited food preparation by assembling orders quickly while adhering to presentation standards and portion control guidelines.
  • Resolved customer complaints professionally, offering solutions that align with company policies while maintaining customer satisfaction.
  • Contributed to a safe working environment by following safety measures for handling equipment, such as fryers and grills.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Collaborated with team members for smooth shift transitions, maintaining consistent quality of service throughout the day.
  • Maintained a clean and hygienic work environment by adhering to food safety regulations and cleaning protocols.
  • Coordinated with team members to restock condiments, utensils, and other supplies regularly while maintaining cleanliness of the dining area.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.

Store Team Member

Spotlight
01.2023 - 10.2023
  • Maintained general knowledge of departments to help customers quickly locate products and merchandise.
  • Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
  • Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
  • Developed strong relationships with regular customers which increased return visits.
  • Cleaned counter areas, floor and restrooms to meet safety and sanitation regulations.
  • Maintained a clean and organized store environment, ensuring optimal shopping experience for customers.
  • Resolved customer complaints professionally, demonstrating empathy and commitment to excellent service.
  • Used computer and point of sale system knowledge to process transactions, perform product lookups and verify inventory availability.
  • Ensured store presentation met company standards by arranging displays attractively and keeping shelves wellstocked.
  • Used cash register to tally purchases, collect payment and execute fast and friendly check-out experiences.

Waitress

QCCC
01.2021 - 01.2022
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Answered customers' questions, recommended items, and recorded order information.

Education

High School Diploma -

Kenmore State High School
Kenmore, QLD
11-2024

Skills

  • Patience and empathy
  • Problem-solving
  • Time management
  • Strong work ethic
  • Maintaining safe environment
  • Child supervision
  • Managing routines
  • Licensed driver
  • First Aid
  • Teamwork and collaboration
  • Creative thinking

Certification

  • Drivers License with a clean driving record
  • Certificate II in health
  • Certificate III in health
  • First Aid certificate
  • RSA
  • RSG
  • Certificate II in hospitality
  • Certificate III in hospitality

Interests

  • Enjoying the art of baking and pastry-making, experimenting with recipes
  • Fashion and Style
  • Camping
  • Music
  • Gym
  • Spending time with friends and family

Date of birth

19.01.07

Timeline

Babysitter

Myself
01.2024 - Current

Fast Food Team Member

Mcdonalds
02.2023 - 10.2024

Store Team Member

Spotlight
01.2023 - 10.2023

Waitress

QCCC
01.2021 - 01.2022

High School Diploma -

Kenmore State High School

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Ruby Simmons