Ruby Singh
Summary
Enthusiastic Student Teacher with good leadership and interpersonal skills. Talented in providing strong quality instruction and creating positive learning environments. Dedicated to helping creative supportive, stimulating and learning-focused classroom environments. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
4
4
years of professional experience
Work History
Teacher Intern
OPS PUBLIC SCHOOL
04.2022 - 09.2023
- Enhanced student understanding by implementing creative activities and interactive teaching methods.
- Boosted class participation by designing engaging group projects and discussions.
- Implemented differentiated learning strategies, addressing individual student needs and abilities.
- Promoted a positive learning environment with clear expectations, consistent discipline, and effective classroom management techniques.
- Collaborated with fellow teachers to share best practices, coordinate lesson plans, and ensure curriculum continuity.
- Developed strong relationships with parents through regular communication, meetings, and progress reports to support student success.
Customer Service Representative
AGM TEXTILES
03.2020 - 01.2022
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Conducted regular quality assurance checks on interactions with customers to ensure agents were meeting established guidelines and standards for service excellence.
Education
Bachelor of Education - Education
KINDER KIN COLLEGE OF EDUCATION
PANIPAT2021
Bachelor of Science - SCIENCE
ARYA COLLEGE FOR WOMEN
PANIPAT2016
Skills
- Oral Communication
- Special Education
- Physical Education
- Organizational skills
- Critical thinking
- Curriculum development
- Problem-solving
- Time management
References
References available upon request.
Timeline
Teacher Intern
OPS PUBLIC SCHOOL
04.2022 - 09.2023
Customer Service Representative
AGM TEXTILES
03.2020 - 01.2022
Bachelor of Education - Education
KINDER KIN COLLEGE OF EDUCATION
Bachelor of Science - SCIENCE
ARYA COLLEGE FOR WOMEN
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