Ruby Stokes
North Manly,NSW
Summary
Developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into new fields where these transferrable skills can be effectively utilized.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Barista and Bartender
Boathouse Group
03.2021 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Maintained regular and consistent attendance and punctuality.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Bartender
Hayling Island Sailing Club
06.2023 - 09.2023
- Served high customer volumes during special events, nights, and weekends.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
Education
Bachelor of Arts - Criminology
Macquarie University
Sydney, NSW2026
Stella Maris College
Manly, NSW09.2022
Skills
Friendly and outgoing
Team Leadership
Point of sale operation
Customer Service
Certification
- RSA 2022
- RCG 2022
Timeline
Bartender
Hayling Island Sailing Club
06.2023 - 09.2023
Barista and Bartender
Boathouse Group
03.2021 - Current
Bachelor of Arts - Criminology
Macquarie University
Stella Maris College
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