Ruby Thompson
Penrith,NSW
Overview
7
7
years of professional experience
Work History
Fast Fox
Holly Vatalis
Lithgow, NSW
09.2023 - 02.2024
- Barista
- Customer Service duties - communicating/interacting with customers
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Work well in a team setting, providing support and guidance.
- Maintained a clean and organized workspace for optimal productivity and safety.
Florist (Owner)
Flower Bar Lithgow
01.2023 - 07.2023
- Confident in all aspects of Floristry including bouquets, arrangements, wreaths fresh & dried.
- Attention to detail when assembling bouquets & arrangements
- Collaborated with clients to design custom floral arrangements for weddings, events, and special occasions.
- Customer Service, communicating/interacting with customers
- Increased sales revenue with exceptional customer service and upselling techniques.
- Collaborated with clients to design custom floral arrangements for weddings, events, and special occasions.
- Ensured store cleanliness and visual appeal by regularly maintaining displays, workspaces, and retail areas.
- Promoted the business through participation in local events, social media marketing, and community outreach efforts.
- Managed daily opening and closing of florist shop to prepare for incoming customers and balance payments.
- Nurtured flowers to maintain quality and promote longevity.
Traineeship
Local Florist
12.2020 - 10.2022
- Learning all aspects of creating different floral designs including bouquets & arrangements fresh & dried.
- Learning all aspects of designing and creating for different events and occasions.
- Participated in on-the-job training, working closely with supervisors and coworkers.
- Attended training courses to build understanding of different techniques.
Barista
McCafe Lithgow
01.2017 - 01.2020
- Barista (All Coffees)
- Customer Service duties - communicating/interacting with customers
- Maintained cleanliness and organization of the workspace, ensuring a safe and welcoming environment for customers.
- Collaborated with team members to deliver timely and accurate orders during peak hours.
- Handled cash transactions accurately, maintaining accountability for daily register balances.
- Adhered to strict food safety guidelines when preparing food items such as sandwiches, pastries, or salads for customers'' enjoyment.
Education
St Patrick's Primary School
La Salle Academy Lithgow
MacKillop College Bathurst
Certificate III in Early Childhood – 5 Units
Tafe Bathurst
Certificate 2 & 3 Floristry
Penrith Tafe
10.2022
Skills
- Organization
- Verbal Communication
- Team building
- Dependable and Responsible
- Time Management
- Customer Service
- Cash Management
- Sales Tracking
- Professionalism
- Self Motivation
- Sales Promotion
Accomplishments
- 2023 Owner of Flower Bar Lithgow
- 2022 Cert 2&3 Floristry
- 2019, MacKillop College, Year 10, Certificate of Recognition
- Diocesan Touch Football
- Basketball
- Hockey
- 2018, MacKillop College, Year 9, Certificate of Recognition
- 2017, La Salle Academy, Year 8, Academic Award Bronze
- 2016, La Salle Academy, Year 7, Academic Award Silver
- Certificate of Sporting Excellence
references
- Mrs Rona Stewart, McDonalds, Lithgow, 0418113096, 02 6352 3522
- Mrs Annette Jol, Wild Blue Studio, Blackheath, 0414833120
- Emily Thompson, Co owner Flower Bar Lithgow, 0498039176
- Holly Vatalis, Owner Fast Fox Lithgow, 0405744323
hobbies and interests
Hockey
Touch Football
Cross Fit
Timeline
Fast Fox
Holly Vatalis
09.2023 - 02.2024
Florist (Owner)
Flower Bar Lithgow
01.2023 - 07.2023
Traineeship
Local Florist
12.2020 - 10.2022
Barista
McCafe Lithgow
01.2017 - 01.2020
St Patrick's Primary School
La Salle Academy Lithgow
MacKillop College Bathurst
Certificate III in Early Childhood – 5 Units
Tafe Bathurst
Certificate 2 & 3 Floristry
Penrith Tafe