Ruby Tiatia

• Delivered food orders efficiently, ensuring timely arrival to customers.
• Communicated effectively with customers to confirm order details and address inquiries.
• Navigated various neighborhoods using GPS technology for optimal route planning.
• Maintained cleanliness and organization of delivery vehicle for safety compliance.
• Handled customer payments accurately, ensuring secure transaction processing.
• Adapted quickly to changing delivery conditions and customer requests.
• Collaborated with team members to improve delivery processes and service quality.
• Provided feedback on delivery operations to enhance overall efficiency and customer satisfaction.
• Delivered orders to customers to drive full satisfaction.
• Operated delivery vehicles safely and efficiently.
• Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
• Developed strong customer base through efficient and reliable service.
• Immediately addressed problems with customers to promote speedy resolution.
• Stocked shelves and loaded orders to prepare deliveries.
• Processed payments, made change, and provided receipts.
• Completed daily pre- and post-trip vehicle inspections.
• Communicated regularly with dispatcher for delivery route details and changes.
• Maintained records of sales and customer information to support accuracy.
• Assisted with sorting and organizing stockroom items.
• Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
• Implemented policies and procedures across warehouse and shipping platforms.
• Managed product transitions from warehouse to customer site, loading, and unloading in alignment with specifications.

Robert Townson High School: 2023 - 2025

Vice captain and Prefect Leader

- Haka Warrior Program - Competed against multiple schools in regional competition, winning 1st

Place in the Cook Island Dance Category in 2024.

-Maths Award

-Music Award

-Leadership Award

- Ampol Best All Rounder Award

-Volleyball Awards ( volleyball captain)

-Head Teacher Bronze Award

-Year Advisor Bronze Awards

-Graduation Certificate