Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ruby Turner

Doubleview,WA

Summary

Seasoned Event Staff Member with background in coordinating and supporting various types of events. Skilled in logistics management, guest services, and team coordination to ensure seamless event execution. Strengths include exceptional organisational skills, ability to remain calm under pressure, and strong communication abilities. Notable for creating positive experiences for attendees and making impactful contributions to overall event success.

Overview

5
5
years of professional experience

Work History

Tour Leader

Ultimate Travel
Sydney, NSW
09.2023 - 01.2024
  • Organised welcome tours for approximately 30 participants.
  • Led local city walks, pub crawls, and BBQs with a weekly trip to Port Stevens for further recreational activities.
  • Handled situations involving customer excitement and anxiety with attentiveness.
  • Guided three-week long East Coast itineraries for tour groups of approximately 20 people.
  • Employed strategic thinking to resolve complex issues.
  • Communicated regularly with head office to coordinate arrangements and manage last-minute changes throughout tours.

Event Coordinator

ILOVETOUR
Leeds, UK
08.2021 - 09.2022
  • Participated in the coordination of three successive sports tour events held in Italy and Croatia.
  • Managed accommodation and travel arrangements for students and staff. Including flights, coaches, and hotel rooms in large quantities.
  • Handled special requests for guests, including disability assistance and dietary requirements, reporting to site facilities.
  • Excelled in communication, bridging gaps between parents, students, colleagues and international stakeholders.
  • Attended events in Croatia, providing support for event management.

Event Steward

Gough and Kelly
Leeds, UK
10.2019 - 09.2022
  • Predominantly based at Leeds United Stadium, also posted on a variety of events across the north.
  • Informed guests about the event agenda and answered any questions they had.
  • Checked identification cards at entrance points to verify age restrictions on certain events.
  • Monitored guest activities to ensure safety guidelines were followed at all times.
  • Participated in event briefings and debriefs.

Camp Leader

ILOVETOUR
D.A.D Camps, Romania
05.2019 - 08.2019
  • Managed weekly intake of 300 children in classes of 30.
  • Designed and implemented dual daily lessons teaching English language and cultural aspects to Romanian children.
  • Conducted daily creative workshops and organised full camp events.
  • Developed an adept ability to work effectively with children.
  • Integrated into Romanian culture through onsite living.

Education

Bachelor of Arts - Events Management

Leeds Beckett University
Leeds
05-2023

Skills

  • Itinerary planning
  • Group management
  • Cultural awareness
  • Customer service
  • Budget management
  • Event coordination

Timeline

Tour Leader

Ultimate Travel
09.2023 - 01.2024

Event Coordinator

ILOVETOUR
08.2021 - 09.2022

Event Steward

Gough and Kelly
10.2019 - 09.2022

Camp Leader

ILOVETOUR
05.2019 - 08.2019

Bachelor of Arts - Events Management

Leeds Beckett University
Ruby Turner