Organised, reliable, hard-working and adaptable. Successful at multitasking and strong skills in communication, time management and problem-solving. Highly efficient and suitable for both fast and slow-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Gondola Foreperson
Sunshine Village
06.2022 - 05.2024
Support management in supervising gondola operators, training new staff, scheduling, and leading staff meetings.
Oversaw daily department operations, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organise workflows.
Competent in communications and liaison between departments and colleagues,
Involved heavily in customer relations, and providing customer service to guests.
Server
Pacific Bay Resort
03.2022 - 06.2022
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Crew Member
Guzman Y Gomez
12.2020 - 06.2022
Worked front counter, Cafe, Kitchen, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from the management team.
Assistant
Gj Gardner Homes
01.2020 - 12.2021
Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
Greeted guests in with friendliness and professionalism.
Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
Worked closely with management to provide effective assistance for specific aspects of business operations.
Education
Foundation Course -
The University of Newcastle
Newcastle, NSW
High School Diploma -
TAS - The Armidale School
Armidale, NSW
10.2021
Skills
Friendly, Positive Attitude
Teamwork and Collaboration
Customer Service
Problem-Solving
Flexible and Adaptable
Excellent Communication
Calm Under Pressure
Decision-Making
Organization and Time Management
Dependable and Responsible
Certification
Completed Australian barista certificate.
RSA & RCG
Timeline
Gondola Foreperson
Sunshine Village
06.2022 - 05.2024
Server
Pacific Bay Resort
03.2022 - 06.2022
Crew Member
Guzman Y Gomez
12.2020 - 06.2022
Assistant
Gj Gardner Homes
01.2020 - 12.2021
Foundation Course -
The University of Newcastle
High School Diploma -
TAS - The Armidale School
Completed Australian barista certificate.
RSA & RCG
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