Ruby Statham
Pelican Waters
Summary
Dedicated and motivated student seeking casual or part-time employment in the customer service or retail industry. Reliable and hardworking with strong time management skills, capable of performing well under pressure. Thriving in team environments and equally comfortable performing tasks autonomously and using initiative. A passion for helping others and ensuring delivery of exceptional customer experiences. Eager to use skills to contribute to a positive impact in any workplace.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Front End Retail Assistant & Deli Attendant
Woolworths Supermarket
03.2023 - 02.2025
- Enhanced customer satisfaction by providing prompt and friendly service at the checkout.
- Handled cash transactions accurately while adhering to all security protocols for cash handling in place within the store.
- Collaborated with team members to complete tasks efficiently and maintain a positive work atmosphere.
- Maintained a clean and organized store environment, contributing to an enjoyable shopping experience.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
Customer Assistant
Scotland Yard Antiques
06.2019 - 05.2024
- Greeted guests and answered questions about merchandise.
- Managed inventory effectively by updating records, conducting regular audits, and ensuring optimal stock levels at all times.
- Represented company respectfully when speaking to customers.
- Maintained a clean and organized store environment for improved customer satisfaction and easy navigation.
Crew Member
McDonald's
10.2022 - 03.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Volunteer
Caloundra Garden & Pet
08.2020 - 07.2021
- Contributed to a positive team atmosphere by working collaboratively with coworkers to complete tasks efficiently and maintain a well-organized store.
- Maintained a clean and inviting store environment for customers by performing daily cleaning tasks and restocking shelves as needed.
- Enhanced customer experience with engaging animal demonstrations and sharing educational information on proper pet care.
- Increased customer satisfaction by providing knowledgeable and friendly assistance in pet care, products, and services.
Education
No Degree -
Kairos Community College
Caloundra, QLD11-2025
Skills
- Customer service
- Active listening
- Critical thinking
- Attention to detail
- IT Skills
- Efficiency
- Organisational skills
- Punctuality
- Cleaning
Certification
TAFE QLD
Certificate II in Animal Care
Jan 2024 - Oct 2024 Completed
IVET
Certificate II in Active Volunteering
2023 - Completed
Timeline
Front End Retail Assistant & Deli Attendant
Woolworths Supermarket
03.2023 - 02.2025
Crew Member
McDonald's
10.2022 - 03.2023
Volunteer
Caloundra Garden & Pet
08.2020 - 07.2021
Customer Assistant
Scotland Yard Antiques
06.2019 - 05.2024
No Degree -
Kairos Community College
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