Rucha Patel
12 Chester Crescent, Pooraka,SA
Summary
Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results. Hardworking cleaning professional well-versed in routine and deep cleaning procedures for diverse needs. Consistently manages numerous office building floors independently with no supervision and relative ease.
Overview
2
2
years of professional experience
Work History
Cleaner
CCNASA
04.2023 - Current
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Emptied trashcans and transported waste to collection areas.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
Laundry Attendant, Housekeeping
CCNASA
04.2023 - Current
- Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
- Coordinated daily laundry tasks with other team members to maximize efficiency and maintain a smooth workflow.
- Managed inventory levels for laundry supplies such as detergents, softeners, and stain removers to prevent shortages or delays in service.
- Demonstrated strong attention-to-detail when folding clean linens according to hotel standards.
- Collaborated with housekeeping staff to ensure timely delivery of clean linens to guest rooms.
- Examined dried clothes to identify stains, tears and issues.
- Collected soiled linens and clothing and pretreated stains.
- Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
- Kept track of laundered items using an efficient tagging system to prevent loss or mix-ups during the cleaning process.
- Used irons and iron boards to press clothing, folding and organizing garments.
- Provided exceptional customer service while receiving drop-off laundry orders from guests.
- Improved laundry efficiency by implementing a streamlined sorting system for various fabric types.
- Increased linen longevity with proper handling, folding, and storage procedures.
- Handled delicate garments with care, utilizing specialized cleaning methods to preserve fabric integrity and appearance.
- Assisted in reducing energy consumption by implementing eco-friendly washing and drying techniques.
Housekeeping Room Attendant
Quest
02.2022 - Current
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Promoted a safe work environment by adhering to health and safety regulations while performing duties.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
- Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
- Maintained a professional demeanor and appearance, following hotel policies regarding uniform and grooming standards.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Assisted colleagues during peak periods or staff shortages, promoting teamwork within the department.
- Participated in regular inspections, continuously improving the overall cleanliness of assigned areas.
- Supported the front desk team by promptly addressing guest requests and concerns, fostering a welcoming atmosphere.
- Collaborated with team members for efficient completion of tasks, resulting in increased productivity.
Education
Bachelor of Arts - Accounting
Gujarat University
Ahmedabad07.2016
Skills
- Cleaning and sanitizing
- Sweeping and Mopping
- Housekeeping
- Customer Service
- Reliability and punctuality
- Knowledge of cleaning products
- Efficient Cleaning Techniques
- Restroom Sanitation
- Dusting Techniques
- Chemical Handling
- Basic Maintenance Knowledge
- Waste Management
- Window washing proficiency
- Health and Safety Regulations
- Quality Assurance
- Waste disposal methods
- Floor care expertise
- Recycling management
- Steam Cleaning
- Flexible Schedule
- Checklists and Recordkeeping
Accomplishments
- Achieved Awards for the best employee of the year at Quest in 2023.
- Also, Achieved small gift Vouchers from the Company for reporting maintenance work in the Hotel.
Reference
Erin Fan
Executive Housekeeper
Quest on Franklin Apartment Hotel
74 Franklin st, Adelaide
08 8113 7500
Alana Welchman
Housekeeper Manager
08 8113 7500
Timeline
Cleaner
CCNASA
04.2023 - Current
Laundry Attendant, Housekeeping
CCNASA
04.2023 - Current
Housekeeping Room Attendant
Quest
02.2022 - Current
Bachelor of Arts - Accounting
Gujarat University
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