Ruchi Khosla
Sydney,NSW
Summary
Experienced risk and resilience professional, specialising in creating, leading, and managing operational risk management, business continuity, and crisis response frameworks. Demonstrated success in delivering complex projects and enhancing client relationships while leading an effective team. Senior people leader, dedicated on developing and implementing successful business solutions that drive productivity, growth, continuous learning and improvement.
Overview
16
16
years of professional experience
2
2
Certifications
Work History
Principal Consultant
RiskLogic
Sydney, NSW
05.2022 - Current
- Develop, lead and deliver a range of operational risk and business continuity consultancy services to clients across varied industries.
- Enabler of cultural transformations that encourage adoption of risk management and compliance practices in complex organisations.
- Formulate customised risk and business continuity strategies for government agencies (local councils, not-for-profits, and aged care homes) for enhancing their regulatory environments.
- Create strategies for the successful implementation of projects within budget constraints.
- Conduct comprehensive assessments to align project outcomes with strategic goals.
- Support and validate project proposals to maintain financial and budgetary requirements.
- Lead workshops with clients to identify their needs, and develop appropriate operational risk and business continuity solutions.
- Drive coordination of project deliverables across cross-functional teams to ensure the timely achievement of project milestones.
- Facilitate organisational response to crises and ensure business continuity needs are met.
- Coach and develop team members across the team to support the delivery of the Business Impact Assessment (BIA) review, BIA maintenance, including the Business Continuity Plan (BCP) policy, BCP framework, and all related resilience documentation.
- Support client data analysis to identify trends, and recommend process improvements.
- Lead a high-performance, diverse, and progressive team of consultants and senior managers.
Senior Regulatory Assurance Manager
Commonwealth Bank
Sydney
06.2018 - 05.2022
- Designed and managed line 2 regulatory risk assessment frameworks to enhance operational processes.
- Led assurance reviews to assess compliance with regulatory standards.
- Liaised with internal line 3 and external auditors to align audit scope and maintain compliance with regulatory requirements.
- Coordinated with line 1 business teams to streamline internal control process ensuring reporting accuracy and efficiency.
- Streamlined interactions with the Executive Leadership Team (ELT) to affirm their understanding and adherence to regulatory requirements and compliance standards.
- Facilitated training sessions for risk and compliance teams on best practices in assurance activities.
Senior Manager - Compliance & Regulatory Assurance
Equifax
Sydney, NSW
09.2014 - 05.2018
- Ensured compliance with applicable laws (Privacy Act 1988, Corporations Act), regulations, internal policies, and procedures across all business units.
- Developed long-term relationships with key stakeholders, including customers, suppliers, and regulatory bodies (OAIC, ASIC, APRA).
- Formulated and refined compliance policies to align with regulatory changes and enhance organizational governance.
- Managed a team of five monitoring analysts by providing guidance, setting goals and objectives, delegating tasks, and monitoring performance.
- Planned and led team meetings to review assurance test results, and communicate new and ongoing priorities.
- Conducted comprehensive compliance risk assessments to identify potential compliance issues, to mitigate breach risk.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Facilitated training sessions to mentor junior staff and improve team capabilities.
- Created, managed, and implemented a crisis framework to minimize the impact on business operations.
Operational Risk Manager
American Express
Sydney, NSW
11.2009 - 08.2014
- Managed operational risk and compliance self-assessments to evaluate the organizational risk profile and associated key controls.
- Developed and implemented risk management frameworks across new accounts and corporate cards business.
- Documented and reported on key risks, and recommended mitigation strategies to risk owners.
- Assisted in the development of corrective action plans to address control deficiencies.
- Facilitated cross-departmental communication to enhance risk management strategies and promote a culture of safety.
- Conducted periodic reviews of existing controls and identified gaps in control environment.
Education
Certificate - Business Continuity
Business Continuity Institute
United Kingdom08-2023
Post Graduate Diploma - Governance And Advanced Risk Management
Governance Institute of Australia
04-2022
Bachelor of Arts - Political Science
Delhi University
New Delhi, India05-1996
MBA - Law
University of New South Wales
Sydney, New South Wales, NSWSkills
- Operational risk management
- Regulatory compliance
- Business continuity planning and crisis management
- Project coordination and execution
- Process improvement
- Strategic planning
- Reports and documentation
- Proposal development
- Technology implementation
- Performance tracking
- Strategic growth management
- Forecasting and reporting
- Training and development
- Outcome accountability
- Verbal and written communication
Certification
Post Graduate Diploma
Timeline
Principal Consultant
RiskLogic
05.2022 - Current
Senior Regulatory Assurance Manager
Commonwealth Bank
06.2018 - 05.2022
Senior Manager - Compliance & Regulatory Assurance
Equifax
09.2014 - 05.2018
Operational Risk Manager
American Express
11.2009 - 08.2014
Certificate - Business Continuity
Business Continuity Institute
Post Graduate Diploma - Governance And Advanced Risk Management
Governance Institute of Australia
Bachelor of Arts - Political Science
Delhi University
MBA - Law
University of New South Wales