Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Ruchita Bharani

Melbourne,VIC

Summary

Motivated and empathetic student currently studying a Bachelor of Psychological Science and Criminology at Deakin University. I bring over three years of professional experience across customer service, leadership, and education support roles. Skilled in communication, organisation, and working with people from diverse backgrounds. Passionate about mental health and human behaviour, I aim to apply my academic learning in practical medical/psychology-related settings. Currently seeking part-time or casual roles in research, mental health support, or community-based services.

Overview

4
4
years of professional experience

Work History

RETAIL ASSISTANT

Cotton On Group
08.2023 - Current
  • Supported customers from a variety of backgrounds, developing cultural sensitivity and emotional awareness—skills vital for psychology and social work roles
  • Maintained attention to detail during inventory checks and reports, transferable to research and data recording.
  • Demonstrated patience and professionalism in fast-paced environments, useful when working with vulnerable or distressed clients

RETAIL ASSISTANT

Mocha
08.2023 - Current
  • Built interpersonal rapport with customers, strengthening active listening and empathy—key traits in client-based psychological work
  • Created and maintained store displays, showing organisational skills applicable to clinical or research settings
  • Worked both independently and in teams, mirroring the flexible environments of support and therapeutic roles

ASSISTANT MANAGER

Novo Shoes
09.2022 - 08.2023
  • Led and mentored team members, strengthening leadership and communication—critical for group facilitation or team-based community programs
  • Conducted performance reviews and planning, developing insight into behaviour, motivation, and goal-setting—all relevant in behavioural psychology
  • Practiced professional boundaries and conflict resolution, important when working with sensitive populations

TUTOR

Kumon Australia
06.2021 - 10.2022
  • Adapted support strategies for individual learning needs, closely aligned with psychology’s focus on tailored interventions
  • Encouraged student development and resilience, fostering a growth mindset and understanding of motivation and reinforcement
  • Observed behavioural patterns and progress, mirroring key elements of psychological assessment and monitoring

HOSPITALITY ASSISTANT

Dominos
07.2021 - 03.2022
  • Handled time-sensitive customer needs and complaints calmly, building emotional regulation and problem-solving under pressure
  • Cooperated with team members in high-stress settings—relevant for working in multidisciplinary mental health or crisis teams
  • Gained exposure to diverse populations, encouraging inclusive and respectful interactions

Education

BACHELOR - Psychological Science and Criminology

Deakin University
01.2026

Skills

  • Empathetic listening & emotional intelligence
  • Clear written & verbal communication
  • Time management & task prioritisation
  • Cultural sensitivity & inclusive practice
  • Behavioural observation & engagement
  • Conflict resolution & de-escalation
  • Administrative support & documentation
  • Team collaboration & independent initiative

References

  • Poppy Roberts: 0455842660, poppyrmae@gmail
  • Pallavi Deshmukh: 0420240724, pallavirdeshmukh@gmail.com

Timeline

RETAIL ASSISTANT

Cotton On Group
08.2023 - Current

RETAIL ASSISTANT

Mocha
08.2023 - Current

ASSISTANT MANAGER

Novo Shoes
09.2022 - 08.2023

HOSPITALITY ASSISTANT

Dominos
07.2021 - 03.2022

TUTOR

Kumon Australia
06.2021 - 10.2022

BACHELOR - Psychological Science and Criminology

Deakin University
Ruchita Bharani