Ruchita Chauhan
Clyde
Summary
Dynamic banking professional with experience at Bank, excelling in operational efficiency and audit preparation. Proven track record in enhancing financial reporting and driving cross-selling initiatives. Strong teamwork and customer service skills, adept at managing branch activities to meet financial targets while ensuring compliance with regulations.
Overview
5
5
years of professional experience
Work History
Assistant Bank Manager
HDFC Bank
05.2022 - 05.2024
- Conducted regular audits to ensure adherence to internal policies and regulatory requirements, maintaining operational excellence.
- Managed daily branch activities for optimal performance, ensuring compliance with banking regulations.
- Contributed to the achievement of financial targets by effectively managing budgets and controlling expenses within the branch.
- Facilitated open communication channels between staff members and senior leadership, promoting transparency in decision-making processes.
- Increased cross-selling opportunities by creating targeted marketing campaigns tailored towards existing clients'' needs.
- Assisted in the recruitment of high-quality talent, contributing to a strong workforce capable of meeting bank objectives.
- Improved overall financial reporting by streamlining control processes and reporting structures.
Bank Teller
Kotak Mahindra Bank
07.2019 - 03.2022
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Counted and packaged currency and coins.
- Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.
Education
Electrical Engineering
Gujarat Technological University
Vadodara, Gujarat, INDIA06-2017
Skills
- Operational efficiency
- Branch administration
- Audit preparation
- Credit analysis
- Tax compliance
- Debt management
- Banking operations
- Willing to learn
- Teamwork
- Customer service
Monthly CASA champion Awards, Customers Services And Engagement Awards, Life Insurance Champion
All of the monthly goals, including those pertaining to accounts, fixed deposits, loans, insurance, credit card drives, and different savings plans, have been accomplished. Additionally, I am able to onboard new clients by providing them with dependable and simple services as well as comprehensive answers to their questions about loan and credit policies.
Languages
English
Full Professional
Hindi
Full Professional
Gujarati
Native or Bilingual
Timeline
Assistant Bank Manager
HDFC Bank
05.2022 - 05.2024
Bank Teller
Kotak Mahindra Bank
07.2019 - 03.2022
Electrical Engineering
Gujarat Technological University
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