Ruchita Pokiya
Brisbane,QLD
Summary
Accomplished Senior Business Support Executive and Data Analyst with a proven track record at Informa Markets in India and Mahindra Integrated Business Solutions. Expert in operations management and report generation, I excel in optimizing business processes and data analysis to drive decision-making and efficiency. Renowned for exceptional communication skills and event management, I consistently enhance client relationships and operational productivity.
Overview
5
5
years of professional experience
Work History
Senior Business Support Executive
Informa Markets in India
04.2023 - 08.2024
- Optimized business operations by implementing efficient workflow processes.
- Developed customized solutions for clients based on their unique needs and requirements, fostering long-lasting relationships.
- Supported business development efforts through research analysis tasks aiding in identifying potential opportunities.
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Enhanced operational efficiency for the company through comprehensive data analysis and recommendations.
- Coordinated successful trade shows and events, increasing brand exposure and generating new business leads.
- Analyzed campaign performance data to identify areas for improvement and optimize future efforts.
Data Analyst
Mahindra Integrated Business Solutions
08.2019 - 11.2022
- Produced monthly reports using advanced Excel spreadsheet functions.
- Utilized data visualization tools to effectively communicate business insights.
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
- Improved decision-making processes with accurate data analysis and visualization techniques.
- Managed large-scale databases to ensure timely access to critical information for key stakeholders.
- Developed and maintained data pipelines for seamless flow of information, ensuring timely availability for decision-making.
Education
Bachelor of Commerce - Commerce
Mumbai University
Mumbai 05-2019
Skills
- Operations management
- Report generation
- Event management
- Customer service
- Excellent communication
- Telephone and email etiquette
- Customer and client Relationship building
- Excel spreadsheets
Timeline
Senior Business Support Executive
Informa Markets in India
04.2023 - 08.2024
Data Analyst
Mahindra Integrated Business Solutions
08.2019 - 11.2022
Bachelor of Commerce - Commerce
Mumbai University
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