RUCHITHA NATHI
Melbourne,VIC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Representative
Coles Supermarket
Melbourne
11.2023 - 12.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Console Operator
Coles Express
Melbourne
01.2024 - Current
- Observed and reported suspicious activities and persons.
- Enforced rules, regulations, policies and procedures and responded to emergency situations requiring security assistance.
- Wrote detailed narrative reports and maintained daily activity reports.
- Inspected parking lots to verify vehicles were properly parked and displayed parking permits.
- Managed customers' expectations of support and technology functionality in order to provide positive user experience.
Public Health & Nutrition Intern
Sahayata-Nutrition,Health,Education & Research Foundation
08.2022 - 02.2023
- Conducted nutrition assessments and developed individualized meal plans for patients with various medical conditions
- Participated in interdisciplinary rounds with healthcare providers to discuss patient care plans
- Assisted in conducting nutrition education sessions for patients and their families
Online Internship Program in Clinical Nutrition
Nutrilicious Diet Clinic
02.2023 - 03.2023
- Participated in interdisciplinary rounds with other healthcare professionals to discuss patient care plans and make recommendations for nutrition interventions
- Developed nutrition plans for patients to their specific medical condition
Front Desk Receptionist
Swagath Grand Restaurant
India Hyderabad
04.2023 - 09.2023
- Answered customer telephone calls promptly and appropriately handled needs.
- Maintained clean and organized front desk areas to uphold polished company image.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
Education
Masters Of Public Health - Public Health
Deakin University
Melbourne, VICBachelor of Science - Clinical Nutrition and Dietitics
Kasturba Gandhi Degree and PG College for Women
Osmania University06.2022
Class 12th - Biochemistry And Biophysics
Sagam Laxmi Bai Telagana State Residential Junior College
TSBIE VIKARABAD03.2019
Class 10th -
Bala Karthikeya High School
SSC Hyderabad03.2017
Skills
- Strong knowledge of nutrition science and its applications in clinical and community settings
- Excellent communication and interpersonal skills
- Strong attention to detail and ability to manage multiple tasks simultaneously
- Proficient in using nutrition analysis software and tools
Projects
Assessment of the Quality of Portable Water At "KASTURBA GANDHI COLLEGE", 01/2022, 06/2022, The ultimate goal of water quality assessment is to improve the quality of portable water. Achieving this goal can help to protect public health, reduce the risk of waterborne illnesses, and ensure compliance with regulatory standards.
Certification
- WALK OUT OF DIABETES, 11/2021, 11/2021, One day work shop jointly organized by the department of Botany, Zoology and Nutrition which is held on account of world Diabetes day at kasturba Gandhi Degree and PG college for Women
- Educational and Cultural fair(NAVARANG2K20), 03/2020, 03/2020, Participated in Dance Group which is Organized by the "SKILLSTRIDE ACADEMY" and secured third prize.
Languages
English
Hindi
Telugu
Hobbies and Interests
- Cooking
- Painting
- Dancing
- Sporting
Timeline
Console Operator
Coles Express
01.2024 - Current
Customer Service Representative
Coles Supermarket
11.2023 - 12.2023
Front Desk Receptionist
Swagath Grand Restaurant
04.2023 - 09.2023
Online Internship Program in Clinical Nutrition
Nutrilicious Diet Clinic
02.2023 - 03.2023
Public Health & Nutrition Intern
Sahayata-Nutrition,Health,Education & Research Foundation
08.2022 - 02.2023
Masters Of Public Health - Public Health
Deakin University
Bachelor of Science - Clinical Nutrition and Dietitics
Kasturba Gandhi Degree and PG College for Women
Class 12th - Biochemistry And Biophysics
Sagam Laxmi Bai Telagana State Residential Junior College
Class 10th -
Bala Karthikeya High School