Rudraksh Raina
Perth,WA
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Enthusiastic professional eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork. Exemplary Crew Member offers dynamic client engagement, food safety and inventory restocking. Can-do attitude toward completing tasks, exceeding expectations and maintaining satisfaction. Customer-focused professional accurate in handling orders and payments. Knowledgeable about fast food operations, menu options and food safety. Consistently delivers above-average service to guests.
Overview
1
1
year of professional experience
Work History
Cashier Team Lead
MCDONALDS
PATIALA, INDIA
06.2023 - 02.2024
- Supported other teams when necessary, such as stocking shelves or bagging groceries.
- Maintained accurate records of all transactions, ensuring compliance with company policies and procedures.
- Processed refunds and exchanges according to company policy.
- Performed daily opening and closing procedures for the register area.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
- Monitored cashier performance, providing feedback as needed.
- Managed scheduling, payroll, and time off requests for team members.
- Assisted customers with locating items within the store when requested.
- Developed strong working relationships with team members to foster collaboration.
Education
High School Diploma -
GOVT. Senior Secondary School
INDIA04-2024
Skills
- Flexible Schedule
- Motivational Skills
- Positive Attitude
- Team Leadership
- Team Management
- Punctual and Reliable
- Money Handling
- Customer Relations
Languages
English
Professional
Punjabi
Native/ Bilingual
Timeline
Cashier Team Lead
MCDONALDS
06.2023 - 02.2024
High School Diploma -
GOVT. Senior Secondary School