Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Ruhi Shaik

Perth,WA

Summary

Passionate real estate enthusiast and active property investor, with a keen interest in property management and development. Currently owning two properties and building a third, offering first-hand experience from self-managing properties and maintaining tenant relations. Bringing over 5 years of combined experience in customer service, management, and software operations, with a strong focus on establishing excellent tenant experiences, optimizing property performance, and supporting the team with daily operations.

Overview

5
5
years of professional experience

Work History

Multi Site Store Manager

Vibe Petroleum
, Western Australia
06.2021 - Current
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Resolved customer complaints in a timely manner.
  • Created weekly work schedules for store personnel.
  • Trained and supervised staff to enhance customer service skills.
  • Implemented inventory control procedures to maintain stock levels.
  • Ensured Fuel Dip readings, fuel tank contamination checks, compressor checks are carried out when required.

Software Developer

ACOR Engineering Consultancy
Fremantle, Western Australia
12.2021 - 05.2025
  • Developed software applications using HTML and Javascript and JSON for diverse projects.
  • Collaborated with cross-functional teams to define project requirements and scope.
  • Conducted code reviews to ensure best practices and adherence to standards.
  • Assisted in troubleshooting and resolving technical issues reported by users.
  • Participated in Agile ceremonies to facilitate project planning and progress tracking.
  • Collaborated with team members to ensure successful project completion.
  • Assisted with planning, designing, coding, debugging, testing, documenting, and maintaining software applications.
  • Designed database structures to store data securely and efficiently.

FOH Team Member

Oporto
Joondalup/Bentley , Western Australia
02.2020 - 12.2021
  • Took customer orders accurately and managed cash register transactions.
  • Prepared food and beverages following safety and quality standards.
  • Collaborated with team members to ensure efficient service delivery.
  • Trained new staff on operational procedures and customer service expectations.
  • Performed cashier duties such as accepting payments, issuing change, and balancing the cash drawer.
  • Resolved customer inquiries and complaints with professionalism and care.

Education

High School Diploma -

Ashdale Seconday College
Western Australia

Bachelor of Information Technology -

Edith Cowan University
Perth, WA

Certificate IV in Real Estate Practice -

Connect Skills Institute
Western Australia

Skills

  • Property management
  • Customer service
  • Regulatory compliance
  • Business processes and procedures
  • Sales strategy
  • Problem solving
  • Attention to detail
  • CRM software use

References

References available upon request.

Timeline

Software Developer

ACOR Engineering Consultancy
12.2021 - 05.2025

Multi Site Store Manager

Vibe Petroleum
06.2021 - Current

FOH Team Member

Oporto
02.2020 - 12.2021

High School Diploma -

Ashdale Seconday College

Bachelor of Information Technology -

Edith Cowan University

Certificate IV in Real Estate Practice -

Connect Skills Institute

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Ruhi Shaik