Ruhi Sharma

• Handled day-to-day accounting processes to drive financial accuracy.
• Handled customer inquiries and suggestions courteously and professionally.
• Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
• Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
• Promoted business via social media to generate leads and maximize brand identity.
• Designed business plan to define concept, short-term and long-term goals and strategies.

Skills: Strong Customer service| Leadership skills and experience in staff training | Quality
Management | Attention to detail | Excellent Communication| Time Management|

• Labeled packages with appropriate shipping information for accurate deliveries.
• Completed all orders within established time frames to support timely deliveries.
• Completed daily orders with expert picking and packing of shipments.
• Operated and maintained packaging equipment with focus on safety and productivity.
• Followed packing processes to increase speed and accuracy.
• Maintained neat, clean, and safe workspace to avoid hazards and increase safety.
• Protected materials for transport by correctly packaging products in boxes and crates.

Skills: Strong Customer service| commercial expertise and experience in staff training | cross functional delivery| following business code of conduct | Excellent Communication| Tesco packaging standards|

• Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
• Supervised team members to confirm compliance with set procedures and quality requirements.
• Worked with team to identify areas of improvement and devised solutions based on findings.
• Built strong relationships with customers through positive attitude and attentive response.

Skills: Strategic planning| change management | Time Management | interpersonal communication| conflict resolutions| Project Management| delegation

• Reviewed, implemented and updated company records related to team activities for future reference.
• Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.
• Held weekly team meetings to inform team members on company news and updates.

• Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
• Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
• Worked with underwriters to fix application problems and resolve issues.
• Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
• Checked loan documents for accuracy prior to closing.
• Assisted clients in selecting correct loan product and terms to meet needs and financial goals.

Skills: knowledge of lending products| underwriting | research ability | Customer service| Multi asking| referral generation strategies|

• Analyzed loan applications and credit reports to determine loan eligibility and risk level.
• Negotiated loan terms and conditions with clients to maximize profitability.