Rui Djalo
Penrith,Australia
Summary
Dynamic and results-driven professional with over 10 years of experience in logistics and cold storage operations, steadily progressing through multiple roles at Americold. Proven expertise in team leadership, production management, and strategic coordination of operations in high-pressure environments. Currently serving as NSW QSR Manager, specializing in Quick Service Restaurant operations, driving efficiency and customer satisfaction across the region.
Overview
11
11
years of professional experience
1
1
Certification
Work History
NSW QSR Manager
Americold
NSW, Australia
01.2023 - Current
- Lead operations for Quick Service Restaurant (QSR) clients, managing regional accounts and ensuring on-time delivery and quality control
- Collaborate with cross-functional teams to streamline supply chain processes, optimizing efficiency and reducing costs
- Oversee a large workforce, ensuring all employees comply with safety regulations and performance standards
- Implement client-specific requirements, ensuring high service levels and customer satisfaction
Production Manager
Americold
NSW, Australia
01.2022 - 01.2023
- Managed day-to-day production operations, ensuring adherence to quality, safety, and efficiency standards in high-volume environments
- Led and motivated production teams to meet targets and minimize downtime, enhancing overall productivity by 15%
- Coordinated closely with the logistics department to ensure smooth product flow and timely order fulfillment
- Drove continuous improvement initiatives, implementing process changes that resulted in cost savings and better operational throughput
Team Manager
Americold
NSW, Australia
01.2021 - 01.2022
- Oversaw team operations, including workforce scheduling, task delegation, and performance evaluations
- Mentored and trained team members, promoting internal growth and fostering a positive work environment
- Implemented safety protocols that reduced workplace accidents by 10% within the first six months
- Managed relationships with clients, ensuring consistent communication and resolution of any operational issues
Team Leader
Americold
NSW, Australia
01.2017 - 01.2021
- Led a team of multi-operators and forklift drivers, ensuring smooth day-to-day operations in the warehouse
- Conducted regular training sessions on safety and operational procedures, improving team performance
- Collaborated with upper management to align team goals with overall company objectives
Multi-Operator
Americold
NSW, Australia
01.2016 - 01.2017
- Operated various machinery and equipment, including forklifts, in a fast-paced cold storage environment
- Assisted in training new forklift operators, enhancing safety and efficiency across the team
- Worked closely with supervisors to meet daily and weekly production goals
Forklift Driver
Americold
NSW, Australia
01.2014 - 01.2016
- Safely operated forklifts to move, load, and unload materials in a high-volume cold storage warehouse
- Maintained accurate inventory records and ensured all products were stored according to company standards
- Consistently achieved daily and weekly performance targets
Education
Yeah 10 Certificate -
St Dominic College
Kingswood, NSW2005
Skills
Leadership & Team Management
Production & Operations Management
Supply Chain Optimization
Client Relationship Management
Continuous Process Improvement
Safety & Compliance
Multi-Operator Equipment Handling
Performance Metrics & Reporting
Certification
- Cert III in Warehouse and Logistics
- Forklift Operator Certification
- [Any other relevant certifications]
References
Available upon request
Timeline
NSW QSR Manager
Americold
01.2023 - Current
Production Manager
Americold
01.2022 - 01.2023
Team Manager
Americold
01.2021 - 01.2022
Team Leader
Americold
01.2017 - 01.2021
Multi-Operator
Americold
01.2016 - 01.2017
Forklift Driver
Americold
01.2014 - 01.2016
Yeah 10 Certificate -
St Dominic College