Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Extracurricular Activities
Languages
Websites
Timeline
Generic

Ruihan(Sally) Guo

Melbourne,VIC

Summary

  • Detail-oriented data analyst with expertise in R and Python. Proven track record in optimizing financial processes and enhancing customer satisfaction through effective communication and market research. Strong analytical skills drive operational improvements and strategic insights.
  • Proactive office administrator with a focus on supporting efficient operations and enhancing customer service. Skilled in data interpretation and market research, contributing to improved user satisfaction and streamlined office processes.
  • Adaptable team player with experience in customer service and financial analysis. Known for strong data analysis capabilities and market research skills, ready to enhance operational efficiency and support strategic decision-making.

Overview

2
2
years of professional experience

Work History

Office Admin

Alleyway Kitchen
05.2024 - 06.2024
  • Assist office manager to prepare necessary documents and make plan to ensure the office operation work efficiently.
  • Assist marketing department to prepare sources and assist accounting department to provide share dividends to investors.

Marketing Intern

PikMo
02.2024 - 03.2024
  • Timely feedback of product problems and real-time adjustment of product and business strategies according to market status and customer response.
  • Cooperate with various departments of the company to deal with users' feedback, complaints and suggestions in a timely manner to improve user satisfaction.

Casual Service & Selling Team Member

Myer
04.2022 - 09.2023
  • Offers customer assistance at the checkout counter, primarily aiding clients with checkout, locating goods, and completing return or exchange services.
  • Continuously count the amount of money in the cash register to check that it matches the amount put into the system to avoid theft, and record the daily turnover of various departments to adapt the sales plan.

Casual Retail Assistant

Woolworths
02.2022 - 07.2022
  • Develop friendly working connections with team members and encourage communication skills in order to increase service quality.
  • Give sales counsel to customers to satisfy their specific demands and increase turnover.

Education

Master of Advanced Finance - Finance Major

Monash University
Caulfield, VIC
12.2024

Bachelor of Banking and Finance - Finance Major

Monash University
Caulfield, VIC
11.2023

Skills

  • Data analysis with R and Python
  • Financial analysis and tools
  • Data interpretation and market research
  • Customer service and support
  • Microsoft Office proficiency
  • Team collaboration and office administration
  • Strategic planning and report writing
  • Problem resolution

Hobbies and Interests

  • Traveling
  • Reading
  • Enjoying delicacies
  • Watching movies

Extracurricular Activities

KPMG Virtual Experience Program participant, 2023, 5 hours, participated in the open-access KPMG Virtual Experience Program with Forage Tasks completed include: tax consequences of corporate capital reduction, and tax consequences for shareholders participating in an off-market share buyback

Languages

English
Professional
Chinese (Mandarin)
Native/ Bilingual

Websites

Timeline

Office Admin

Alleyway Kitchen
05.2024 - 06.2024

Marketing Intern

PikMo
02.2024 - 03.2024

Casual Service & Selling Team Member

Myer
04.2022 - 09.2023

Casual Retail Assistant

Woolworths
02.2022 - 07.2022

Master of Advanced Finance - Finance Major

Monash University

Bachelor of Banking and Finance - Finance Major

Monash University

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Ruihan(Sally) Guo