RUIZI XIE
Wolli Creek
Summary
Known for building relationships and delivering high-quality work, I am ready to bring my skills to your team
Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.
Overview
4
4
years of professional experience
Work History
Cashier
City of Chun
06.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Part-Time Sales Advisor
C.O.S - H&M Hennes & Mauritz
02.2023 - 10.2023
- Excelled in creating a positive customer experience, supporting indirect customer service, and ensuring a healthy, safe retail environment
- Successfully built rapport with customers, leading to repeat business and positive feedback
- Notably, received positive evaluations in all 5 mystery-shopper assessments during my tenure
- Focused on fostering collaboration, communication, and a shared commitment to delivering an outstanding shopping experience while ensuring a clean and safe environment
- Achieved a 10% growth rate in men's clothing compared to the same period last year
- Demonstrated adaptability, provided strong customer support, and aligned activities with business goals
- Achieved a remarkable 30% increase in social media engagement compared to the same period last year, coupled with a 10% rise in online purchase rates
Event Coordinator
Trip.com Group
05.2021 - 11.2022
- Adapted to diverse customer preferences and various enterprise types
- Attracted new clientele under departmental guidance and took responsibility for key accounts, including foreign-invested medical companies such as Pfizer, Johnson & Johnson, Sanofi, and real estate companies like Sunac
- Enhanced attendee experience by meticulously planning and executing event logistics and ensured an average attendance rate of 80% or higher for meetings
- Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes
- Managed budgets effectively, negotiating contracts to secure cost savings without compromising quali
- With nearly 3 years in customer service, I excel in developing effective sales strategies and multitasking
- My strong communication skills drive operational efficiency
- I have a proven track record in achieving results, solving complex problems, and a keen eye for detail
- Known for building relationships and delivering high-quality work, I am ready to bring my skills to your team
Education
Master of Project Management - Engineering
The University of Sydney
06-2025
Skills
- Sales Strategy Development
- Strategic Thinking
- Multitasking Capabilities
- Effective Communication
- Attention to Detail
- Results-Driven
- Industry Trend Awareness
- Problem-Solving
Accomplishments
- Completed manager training program.
Personal Information
Visa Status: Sub500 (Student)
Expected Graduation
09/25
Timeline
Cashier
City of Chun
06.2024 - Current
Part-Time Sales Advisor
C.O.S - H&M Hennes & Mauritz
02.2023 - 10.2023
Event Coordinator
Trip.com Group
05.2021 - 11.2022
Master of Project Management - Engineering
The University of Sydney
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