Ruksha Taujale
Allawah,NSW
Summary
Recent IT Graduate, Experienced Supervisor and Customer Service Representative. Successful at engaging with staff by discussing sales performance, maintaining accountability and acknowledging excellent performance. Driven to maintain service standards by supporting staff in handling service issues and customer communications.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Supervisor
Empire Hospitality
PYRMONT, New South Wales
09.2019 - Current
- Train new room attendants.
- Check vacant cleaned rooms and ensure everything is up to standard then release the rooms.
- Greet guests and help them with their queries in the hotel.
- Guide and supervise the room attendants.
Customer Service Cashier
Maya Vegetarian
SURRY HILLS, New South Wales
12.2020 - 11.2021
- Take customer’s food and drinks orders.
- Ensure that all orders are accurate and brought to each table in timely manner.
- Work closely with restaurant management to immediately address all customer concerns and create a pleasant dining experience.
- Confirm orders with the chefs whenever a clarification is requested.
Shift Runner
Domino's Pizza
Bondi Junction, NSW
12.2018 - 08.2019
- Maintain a fast speed of service, especially during rush times.
- Ensure all staffs are responsibly doing their assigned parts and help them with their tasks.
- Greet customers, take orders from customers, and input their selections into the restaurant’s computer systems.
- Prioritize and assemble orders depending on the type of orders.
Education
Bachelors in Information Technology And Systems
Victorian Institute of Technology
Sydney, NSW09.2021
Skills
Technical Skills
Java Programming, Oracle VM Virtual Box, Visual Studio, SQL, Microsoft Excel, PowerPoint
Additional Skills
Verbal and Written Communication, Critical Thinking, Public Speaking, Enthusiastic
Certification
(12 April-23 April 2021) Assistant in Nursing (AIN), Bayswater Gardens
Timeline
Customer Service Cashier
Maya Vegetarian
12.2020 - 11.2021
Supervisor
Empire Hospitality
09.2019 - Current
Shift Runner
Domino's Pizza
12.2018 - 08.2019
Bachelors in Information Technology And Systems
Victorian Institute of Technology