Summary
Overview
Work History
Education
Skills
Timeline
Generic
RUKSHA THAKURI

RUKSHA THAKURI

Andrews Farm,SA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

BARISTA

THE COFFEE CLUB WATERFRONT
07.2019 - 04.2021
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Maintain professional communication with guests.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

FOOD & BEVERAGE ATTENDANT

WEST TAMWORTH LEAGUE
02.2019 - 04.2019
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Developed and maintained positive relationships with customers to enhance service.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.

Food and Beverage Attendant

CROWN MELBOURNE
11.2017 - 12.2018
  • Maintained clean and organized restaurant to comply with hygiene and health regulations.
  • Greeted and seated guests to provide friendly and welcoming experience.
  • Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.

Shift Leader

AYERS ROCK RESORT-OUTBACK PIONEER HOTEL
08.2016 - 08.2017
  • Supervise team members and coordinate between departments to ensure smooth operations
  • Completed cash and credit card transactions accurately using POS software.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Assist with rostering, payroll, training, and forecasting staff requirements.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.

Events Attendant

Playford Hotel
02.2016 - 05.2016
  • Greet and welcomepatrons, assist with event preparations
  • Assist in setting up events such as wedding, conferences and birthdays
  • Seat guests at allocated tables and deliver food and beverages
  • Provide professional communication with guests.

Intern

Daydream Island Resort & Spa
07.2015 - 01.2016
  • Analyzed problems and worked with teams to develop solutions.
  • Sorted and organized files, spreadsheets, and reports.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Completed research, compiled data, updated spreadsheets, and produced timely reports.
  • Collaborated with senior management on new initiatives to build confidence.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Participated in workshops and presentations related to projects to gain knowledge.

Education

Bachelor of - Management

International College of Hotel Management
2017

Higher Diploma - Hotel and Restaurant Management

Global Academy of Tourism&Hospitality Education
2014

Skills

  • Attention to Detail
  • MS Office
  • Flexible and Adaptable
  • Interpersonal Communication
  • Dependable and Responsible
  • Cash Register Operations
  • Suggestive Selling
  • Billing and Payment Processing
  • Planning and Coordination
  • Organization and Time Management

Timeline

BARISTA

THE COFFEE CLUB WATERFRONT
07.2019 - 04.2021

FOOD & BEVERAGE ATTENDANT

WEST TAMWORTH LEAGUE
02.2019 - 04.2019

Food and Beverage Attendant

CROWN MELBOURNE
11.2017 - 12.2018

Shift Leader

AYERS ROCK RESORT-OUTBACK PIONEER HOTEL
08.2016 - 08.2017

Events Attendant

Playford Hotel
02.2016 - 05.2016

Intern

Daydream Island Resort & Spa
07.2015 - 01.2016

Bachelor of - Management

International College of Hotel Management

Higher Diploma - Hotel and Restaurant Management

Global Academy of Tourism&Hospitality Education
RUKSHA THAKURI