RUKSHA THAKURI
Andrews Farm,SA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
BARISTA
THE COFFEE CLUB WATERFRONT
07.2019 - 04.2021
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Maintain professional communication with guests.
- Adaptable and proficient in learning new concepts quickly and efficiently.
FOOD & BEVERAGE ATTENDANT
WEST TAMWORTH LEAGUE
02.2019 - 04.2019
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Developed and maintained positive relationships with customers to enhance service.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Food and Beverage Attendant
CROWN MELBOURNE
11.2017 - 12.2018
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Greeted and seated guests to provide friendly and welcoming experience.
- Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Shift Leader
AYERS ROCK RESORT-OUTBACK PIONEER HOTEL
08.2016 - 08.2017
- Supervise team members and coordinate between departments to ensure smooth operations
- Completed cash and credit card transactions accurately using POS software.
- Trained new employees and delegated daily tasks and responsibilities.
- Assist with rostering, payroll, training, and forecasting staff requirements.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
Events Attendant
Playford Hotel
02.2016 - 05.2016
- Greet and welcomepatrons, assist with event preparations
- Assist in setting up events such as wedding, conferences and birthdays
- Seat guests at allocated tables and deliver food and beverages
- Provide professional communication with guests.
Intern
Daydream Island Resort & Spa
07.2015 - 01.2016
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Interacted with customers by phone, email, or in-person to provide information.
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
- Collaborated with senior management on new initiatives to build confidence.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Participated in workshops and presentations related to projects to gain knowledge.
Education
Bachelor of - Management
International College
of Hotel
Management
2017
Higher Diploma - Hotel and Restaurant Management
Global Academy of
Tourism&Hospitality
Education
2014
Skills
- Attention to Detail
- MS Office
- Flexible and Adaptable
- Interpersonal Communication
- Dependable and Responsible
- Cash Register Operations
- Suggestive Selling
- Billing and Payment Processing
- Planning and Coordination
- Organization and Time Management
Timeline
BARISTA
THE COFFEE CLUB WATERFRONT
07.2019 - 04.2021
FOOD & BEVERAGE ATTENDANT
WEST TAMWORTH LEAGUE
02.2019 - 04.2019
Food and Beverage Attendant
CROWN MELBOURNE
11.2017 - 12.2018
Shift Leader
AYERS ROCK RESORT-OUTBACK PIONEER HOTEL
08.2016 - 08.2017
Events Attendant
Playford Hotel
02.2016 - 05.2016
Intern
Daydream Island Resort & Spa
07.2015 - 01.2016
Bachelor of - Management
International College
of Hotel
Management
Higher Diploma - Hotel and Restaurant Management
Global Academy of
Tourism&Hospitality
Education
Similar Profiles
Shea MertelShea Mertel
Lead Barista at Waterfront Coffee CompanyLead Barista at Waterfront Coffee Company
Jacob GoodellJacob Goodell
Groundskeeper at Waterfront Country ClubGroundskeeper at Waterfront Country Club
Mitch KayMitch Kay
Real Estate Professional at Waterfront Properties & Club CommunitiesReal Estate Professional at Waterfront Properties & Club Communities