Rumbi Mawere
Overview
11
11
years of professional experience
1
1
Certification
Work History
Support Worker
WeKare Disability Support Services
02.2020 - 03.2024
- Assisted with daily living activities, household tasks, meal preparation and community access.
- Helped create a safe and supportive environment for Individuals, bringing up sense of security and belonging.
- Encouraged mental and overall health wellness of clients and assisted in reaching personal goals through set skill-building activities, motion exercises and therapy interventions.
- Managed medication administration according to set schedules while ensuring proper dosage, monitored vitals and followed health care directives
- Advocated on behalf of clients when required and with consent to ensure their rights were respected in the community
- Practised safe hoist transfer and manual handling with clients reducing any risks of injury
- Completed detailed daily logs and required tracking tools for client care and incident documentation
- Maintained regular communication with family members and supervisors on client's progress, concerns and questions
House Supervisor (Complex care)
WeKare Disability Support Services
07.2022 - 03.2024
- Organised communication between departments for improved client care and ensured fulfilment of client's needs
- Monitored vital levels and overall health changes
- Managed documentation such as Care Plans, PEEP, relevant clinical tracking tools and conducted in house audits
- Ordered client pharmacy, medical and household supplies and kept check of inventory
- Reported changes in care to client's Support Coordinator, management and relevant healthcare teams
- Encouraged and supervised maintenance and tidiness of client home, while assuring safe and workable environment for clients and staff with ongoing duties list
- Ensured a full roster, conducted staff orientation, regular meetings and encouraged ongoing dialogue with team members to ensure staff needs were met
- Encouraged and demonstrated strong work ethic and commitment to client care.
Sales Brand Ambassador
Swarovski
07.2013 - 10.2019
- Optimized sales presentations by utilizing persuasive storytelling techniques that resonated with diverse customer segments.
- Maintained knowledge of and communicated accurate information on promotions, customer programs and products, while providing high standard customer service
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Developed POS system knowledge and managed cash flow
- Contributed in design and setup of merchandise displays promoting key products, creating aesthetically pleasing arrangements to attract customer attention
- Fostered a positive team environment that encouraged teamwork, resulting in increased sales performance and overall job satisfaction.
Skills
- Medication Administration
- Basic medical and Complex care knowledge
- Compassionate Care
- Care Planning
- Effective communication
- Emotional and Behavioural Support
- Daily living assistance
- Inventory and documentation management
- Adaptability and flexibility
- Manual handling and mobility assistance
- Health and safety awareness
- Staff Supervision and Orientation
Certification
- First Aid and CPR
- National Police Check
- NDIS Worker Screening Check
- Working with Children's Check
- NDIS Quality and Safeguards Commission modules: Workers Orientation, Supporting Safe and Enjoyable Meals, Effective Communication
- Essential skills training recruitment: Catheter Care and Food Safety 2023
- DSC: Infection Control and Waste Management 2023
- Hand Hygiene Australia 2023
References
Available upon request.
Timeline
House Supervisor (Complex care)
WeKare Disability Support Services
07.2022 - 03.2024
Support Worker
WeKare Disability Support Services
02.2020 - 03.2024
Sales Brand Ambassador
Swarovski
07.2013 - 10.2019
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