Summary
Overview
Work History
Education
Skills
Certification
Timeline

RUNA DITONA

33 Edwards Drive ,Altona Meadows Victoria

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Service-oriented Housekeeping Room Attendant manages multiple, concurrent tasks in fast-paced environments. Friendly with strong interpersonal skills across all levels of an organization. Offering a strong work ethic and dedication to achieving results. Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Owner

GUM TREE APARTELS
2012.01 - 2023.12
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Evaluated suppliers to maintain cost controls and improve operations.

Domestic Helper

SUSAN CHLOE CHU
2008.12 - 2010.12
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Performed light cleaning duties such as dusting, vacuuming, and wiping down bathrooms.
  • Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Maintained lawn and outdoor property for house to appear “lived-in.”
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Operated electronic backpack vacuums and floor sweepers.

Sales Lady

ROBINSON Department Store
2005.02 - 2007.01
  • Provided pricing information to customers regarding specific products.
  • Increased sales and customer satisfaction through personalized servicing.
  • Worked with loss prevention in monitoring shopper behavior.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Collaborated with cross-functional teams to identify and address customer needs.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Housekeeping Room Attendant

Edward Mayer
2003.05 - 2005.01
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Handled requests for extra linens, toiletries and other supplies.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Returned emptied garbage receptacles to proper locations.

Education

BS HRM HOTEL AND RESTAURANT MANAGEMENT -

St Columban College, Philippines
10.2010

High School -

Panan National High School, Philippines
03.2002

Skills

  • Guest Relations
  • Dusting Furniture
  • Window Cleaning
  • Sorting and Washing Laundry
  • Cleaning Bathrooms
  • Maintenance Coordination
  • Stain Removal
  • Waste disposal
  • Customer service
  • Teamwork abilities
  • Supply Stocking
  • Floor Vacuuming

Certification

  • Holiday inn training

Timeline

Owner - GUM TREE APARTELS
2012.01 - 2023.12
Domestic Helper - SUSAN CHLOE CHU
2008.12 - 2010.12
Sales Lady - ROBINSON Department Store
2005.02 - 2007.01
Housekeeping Room Attendant - Edward Mayer
2003.05 - 2005.01
St Columban College - BS HRM HOTEL AND RESTAURANT MANAGEMENT ,
Panan National High School - High School ,
  • Holiday inn training
RUNA DITONA