RUNA DITONA
33 Edwards Drive ,Altona Meadows Victoria
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Service-oriented Housekeeping Room Attendant manages multiple, concurrent tasks in fast-paced environments. Friendly with strong interpersonal skills across all levels of an organization. Offering a strong work ethic and dedication to achieving results. Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Owner
GUM TREE APARTELS
01.2012 - 12.2023
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
Domestic Helper
SUSAN CHLOE CHU
12.2008 - 12.2010
- Restocked room supplies such as facial tissues for personal touch with every job.
- Performed light cleaning duties such as dusting, vacuuming, and wiping down bathrooms.
- Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maintained lawn and outdoor property for house to appear “lived-in.”
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Operated electronic backpack vacuums and floor sweepers.
Sales Lady
ROBINSON Department Store
02.2005 - 01.2007
- Provided pricing information to customers regarding specific products.
- Increased sales and customer satisfaction through personalized servicing.
- Worked with loss prevention in monitoring shopper behavior.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Collaborated with cross-functional teams to identify and address customer needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Listened to customer needs and desires to identify and recommend optimal products.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Housekeeping Room Attendant
Edward Mayer
05.2003 - 01.2005
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Handled requests for extra linens, toiletries and other supplies.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Returned emptied garbage receptacles to proper locations.
Education
BS HRM HOTEL AND RESTAURANT MANAGEMENT -
10.2010
High School -
03.2002
Skills
- Guest Relations
- Dusting Furniture
- Window Cleaning
- Sorting and Washing Laundry
- Cleaning Bathrooms
- Maintenance Coordination
- Stain Removal
- Waste disposal
- Customer service
- Teamwork abilities
- Supply Stocking
- Floor Vacuuming
Certification
- Holiday inn training
Timeline
Owner - GUM TREE APARTELS
01.2012 - 12.2023
Domestic Helper - SUSAN CHLOE CHU
12.2008 - 12.2010
Sales Lady - ROBINSON Department Store
02.2005 - 01.2007
Housekeeping Room Attendant - Edward Mayer
05.2003 - 01.2005
St Columban College - BS HRM HOTEL AND RESTAURANT MANAGEMENT ,
Panan National High School - High School ,
- Holiday inn training
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