Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
3
3
years of professional experience
Work History
Sales Representative
Community Collective
03.2024 - 09.2024
Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Generated additional sales opportunities with upselling and cross-selling techniques.
Expanded customer base through cold calling, networking, and relationship building.
Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
Exceeded sales targets through effective planning and goal setting.
Cultivated deep understanding of product features to answer questions and overcome objections.
Negotiated prices, terms of sales and service agreements.
Carpenter
Metricon Homes
02.2023 - 02.2024
Completed installations of building structures, trim, flooring, and cabinetry.
Demonstrated versatility in carpentry techniques, working proficiently with both hand tools and power tools to achieve desired results.
Specialized in specific carpentry tasks such as framing, finish work, or restoration projects to provide clients with tailored services and high-quality results.
Demonstrated close attention to detail to verify quality and accuracy of work.
Followed established job site safety regulations and maintained safe and clean work area.
Gained valuable education in residential and commercial building codes.
Built flooring, window frames and countertops according to custom carpentry project specifications.
Ensured compliance with building codes and regulations, contributing to successful inspection pass rate.
Entertainment Staff Member
Timezone
02.2022 - 04.2023
Decorated and set tables in accordance with party themes and age groups.
Planned parties according to customer specifications.
Educated guests on rules and policies to deliver safe, enjoyable experiences.
Supervised camper activities to address behavioural issues and promote fun, safety and inclusivity.
Trained staff members on conducting events and following safety procedures.
Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival.
Resolved conflict to maintain fun, positive and safe event environments.
Medical Administrator
Narre North Osteopathy
01.2022 - 08.2022
Ensured compliance with healthcare regulations through meticulous record-keeping and documentation practices.
Assisted in training new staff on medical record processing and filing procedures.
Input data into computer programs and filing systems.
Utilized electronic medical record systems to store, retrieve and process patient data.
Followed up with medical staff regarding missing information in patient records.
Tracked and monitored requests for medical records release.
Followed exact procedures for handling transfers and other releases of medical records.
Maintained accuracy, completeness, and security for medical records and health information.
Improved accuracy in billing and insurance claims by regularly reviewing and updating patient information.
Reduced wait times for patients by optimizing appointment scheduling methods.
Education
High School Diploma -
Rowville Secondary College
Rowville, VIC
11-2022
Skills
Customer Service
Customer Relations
Customer Relationship Building
Interpersonal communication skills
Product and service knowledge
Sales closing
Complex Problem-Solving
Sales strategy development
Negotiation Tactics
Objection handling
Cold-calling
Network development
Timeline
Sales Representative
Community Collective
03.2024 - 09.2024
Carpenter
Metricon Homes
02.2023 - 02.2024
Entertainment Staff Member
Timezone
02.2022 - 04.2023
Medical Administrator
Narre North Osteopathy
01.2022 - 08.2022
High School Diploma -
Rowville Secondary College
Similar Profiles
Tia JaydeTia Jayde
Direct Sales Representative at Community CollectiveDirect Sales Representative at Community Collective