Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ruo-Shu Wang

Kingsthorpe,QLD

Summary

Proven multitasker and customer service expert, honed skills at Bubble Milk Tea enhancing guest satisfaction and streamlining operations. Excelled in cleanliness and food safety, significantly improving dining experience. Skilled in cash handling and guest relations, adept at fostering loyalty through exceptional service. Achieved notable efficiency in high-pressure environments, demonstrating strong leadership and problem-solving abilities.

Hospitality professional with knack for delivering excellent customer experiences in fast-paced environments. Known for teamwork and adaptability, ensuring smooth service operations. Possesses excellent communication skills and friendly demeanor valued by employers.

Professional server with substantial background in hospitality. Known for strong team collaboration and adaptability to changing needs. Skilled in customer service, order accuracy, and efficient table management. Dependable and focused on delivering exceptional dining experiences.

Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures, and liquor laws.

Motivated and engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

6
6
years of professional experience

Work History

Food Waiter

Bubble Milk Tea
09.2024 - 01.2025
  • Enhanced customer satisfaction by providing timely and efficient food service with a friendly attitude.
  • Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes.
  • Maintained an organized workspace throughout shifts by consistently restocking supplies such as utensils, napkins, and condiments.
  • Maintained impeccable restaurant cleanliness, ensuring a comfortable and inviting dining atmosphere for guests.
  • Improved overall efficiency by assisting coworkers during peak hours or as needed to maintain smooth operations.
  • Trained new waitstaff members in standard operating procedures while offering mentorship and guidance throughout their training period.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.

Meat Packer

Oakey Beef Exports
06.2024 - 09.2024
  • Packaged and attached labeling to various meat selections.
  • Sanitized surfaces to maintain cleanliness of food service area.
  • Inspected meat to perform quality assurance checks.
  • Processed meat by cutting, sorting parts, deboning and grinding.
  • Maintained strict compliance with food safety regulations during all aspects of meat handling, cutting, and packaging processes.
  • Cut meat products with slicing equipment according to size specifications.

Meat Packer

Swickers
08.2022 - 05.2024
  • Packaged and attached labelling to various meat selections.
  • Streamlined packaging process with meticulous attention to detail in weighing, labeling, and sealing packages.
  • Sanitized surfaces to maintain cleanliness of food service area.
  • Inspected meat to perform quality assurance checks.
  • Processed meat by cutting, sorting parts, deboning and grinding.
  • Assisted management in inventory control efforts, monitoring stock levels and promptly reporting any discrepancies or shortages.
  • Upheld high standards of sanitation by diligently cleaning tools, equipment, and surfaces throughout each shift.

Nail Technician

Haidailao
07.2019 - 05.2022
  • Established strong client relationships through exceptional customer service and communication skills.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
  • Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
  • Offered advice and recommended products to improve and maintain nails.
  • Oversaw schedule to manage appointments of new and existing clients.
  • Supported overall salon operations by assisting with administrative duties, such as answering phones, booking appointments, and handling transactions when necessary.
  • Kept tidy and organized area to comply with cleanliness standards.
  • Cleaned and sanitized tools and equipment before each client.
  • Assisted customers in selecting and applying appropriate nail colors.

Education

High School Diploma -

Hongguang University of Science And Technology
Hongguang

Skills

  • Strong multitasking
  • Customer service focus
  • Cleanliness
  • Professional appearance
  • Order accuracy
  • Cultural sensitivity
  • Food safety
  • Menu design
  • Order taking
  • Table bussing
  • Cash handling
  • Guest relations
  • Food presentation
  • Food station setup
  • Tableside service

Timeline

Food Waiter

Bubble Milk Tea
09.2024 - 01.2025

Meat Packer

Oakey Beef Exports
06.2024 - 09.2024

Meat Packer

Swickers
08.2022 - 05.2024

Nail Technician

Haidailao
07.2019 - 05.2022

High School Diploma -

Hongguang University of Science And Technology
Ruo-Shu Wang