Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ruochen Su

Southbank,VIC

Summary

Qualified professional with proven ability to accurately and efficiently fill medication prescriptions/administer vaccinations while adhering to safety and quality control. Experienced in delivering excellent customer service, resolving issues, and managing inquiries. Skilled in working collaboratively with other healthcare professionals to provide patient care.

Overview

1
1
year of professional experience

Work History

Pharmacist

TerryWhite Chemmart South Melbourne
10.2022 - Current
  • Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
  • Reduced medication errors within the pharmacy by developing and implementing a continuous quality improvement program.
  • Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
  • Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with patients.
  • Educated patients on medication, tools and equipment to promote patient-centred care and increase adherence to treatment.
  • Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
  • Provided medication administration service on request to reduce burden on patients.
  • Managed dispensary duties including claims and orders.
  • Assisted with staff management and training.

Education

Bachelor of Pharmacy (Honours) -

Monash University
Melbourne, VIC
10.2021

Skills

  • Medication Dispensing
  • Medication Administration
  • Immunization Administration
  • Pharmacy Recordkeeping
  • Pharmaceutical Compounding
  • Resolving Complaints

Languages

Chinese (Mandarin)
Native or Bilingual
English
Native or Bilingual
Korean
Limited Working

Timeline

Pharmacist

TerryWhite Chemmart South Melbourne
10.2022 - Current

Bachelor of Pharmacy (Honours) -

Monash University

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Ruochen Su