Summary
Overview
Work History
Education
Skills
Timeline
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Ruopeng Ji

Team member
MELBOURNE,Victoria

Summary

Friendly team player dedicated to contributing to safe, welcoming environment. Fast learner and adapter to new circumstances and challenges. Works well under pressure and in fast-paced settings.

Overview

4
4
years of professional experience

Work History

Restaurant Waiter

Nana's Restaurant
02.2019 - 07.2019
  • Answered customers' questions, recommended items, recorded order information and submit orders to kitchen..
  • Act in shop to ensure customer satisfaction, provide cutlery, napkins, clean up cutlery and rubbish.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Receive and open packages, check invoices, verify order quantities and deliver goods to warehouse.

Milk Tea Shop Worker

Guming Milk Tea Shop
06.2015 - 08.2015
  • Create milk tea orders, clean and maintain milk tea machines and mixers.
  • Talking to customers and helping first time customers to recommend drinks, complete orders and transactions.
  • Memorise 50+ types of tea, coffee and energy drink combinations to accurately meet customers' unique needs.
  • Taking regular stock of supplies to ensure milk tea ingredients are enough.
  • Serving drinks to over 300 customers per shift.

Education

Master of Science - Information Technology

University of Sydney
Sydney, NSW
01.2023

Skills

  • Customer Service
  • Planning and Coordination
  • Adaptable
  • Problem-solving
  • Collaboration
  • Bilingual(Mandarin)
  • Sufficient time
  • Service Quality

Timeline

Restaurant Waiter

Nana's Restaurant
02.2019 - 07.2019

Milk Tea Shop Worker

Guming Milk Tea Shop
06.2015 - 08.2015

Master of Science - Information Technology

University of Sydney

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