Ruopeng Ji
Team member
MELBOURNE,Victoria
Summary
Friendly team player dedicated to contributing to safe, welcoming environment. Fast learner and adapter to new circumstances and challenges. Works well under pressure and in fast-paced settings.
Overview
4
4
years of professional experience
Work History
Restaurant Waiter
Nana's Restaurant
02.2019 - 07.2019
- Answered customers' questions, recommended items, recorded order information and submit orders to kitchen..
- Act in shop to ensure customer satisfaction, provide cutlery, napkins, clean up cutlery and rubbish.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Receive and open packages, check invoices, verify order quantities and deliver goods to warehouse.
Milk Tea Shop Worker
Guming Milk Tea Shop
06.2015 - 08.2015
- Create milk tea orders, clean and maintain milk tea machines and mixers.
- Talking to customers and helping first time customers to recommend drinks, complete orders and transactions.
- Memorise 50+ types of tea, coffee and energy drink combinations to accurately meet customers' unique needs.
- Taking regular stock of supplies to ensure milk tea ingredients are enough.
- Serving drinks to over 300 customers per shift.
Education
Master of Science - Information Technology
University of Sydney
Sydney, NSW01.2023
Skills
- Customer Service
- Planning and Coordination
- Adaptable
- Problem-solving
- Collaboration
- Bilingual(Mandarin)
- Sufficient time
- Service Quality
Timeline
Restaurant Waiter
Nana's Restaurant
02.2019 - 07.2019
Milk Tea Shop Worker
Guming Milk Tea Shop
06.2015 - 08.2015
Master of Science - Information Technology
University of Sydney
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