RUOTONG ZHANG

Receiving guests at the restaurant front desk, communicating and interacting with customers, and handling reservation calls.

Recording and calculating the restaurant's daily income and expenditure, and cooperating with the company's accountant.

Responsible for ordering all consumables outside the restaurant.

Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.

• Served high customer volumes during special events, nights, and weekends.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

• Tutoring students in math and English classes at different grades and providing help with homework.
• Develop student study habits, motivate students, build self-confidence, and reduce fear of failure.
• To provide students with useful exam strategies to help students improve their test scores.