Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rupa Shahi

St Helens,NSW

Summary

With a proven track record at Montefiore Nursing Home, I excel in facility management and leadership, driving operational efficiency and team supervision. Expert in equipment maintenance and safety regulations, I've led initiatives that significantly enhanced care standards and operational safety, showcasing my strategic planning and employee development skills.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

11
11
years of professional experience

Work History

Deputy Facility Manager

OLC Care , Pembroke Lodge
05.2023 - Current

Led facility management staff and consultants in producing business plan that focused on facility operations.

  • Evaluated facility operations and personnel for safety and health regulations compliance.
  • Supervised staff in day-to-day activities.
  • Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
  • To act as clinical consultant for personal and health/clinical care matters.
  • Lead care team to provide high quality care and services to all residents.
  • To monitor Health and Personal Care Standards are maintained for residents.
  • Assist the Facility Manager in implementing the goals, objectives and policies of the facility and manage the day by day operations in areas of :

Administration and Finance

  • Resident Care
  • Staff Management
  • Quality and Continuous Improvement
  • Accreditation
  • ANACC
  • Infection Control
  • Work Health and Safety
  • Education and Development

Deputy Care Manager

Montefiore Nursing Home
09.2021 - 05.2023
  • Consulted with supervisors to assess cases and plan strategies for enhancing care.
  • Arranged transportation and documented details of discharge transition plans.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing, and other enabling services for patients.
  • Working directly with Multidisciplinary Team –MDT, enhancing care, ensuring provision of high standards of care, direct supervision and support for CNS, RNs and AINs as well as supporting the ECM.
  • Ensuring that the unit always maintains regulatory compliance
  • Working collaboratively with CNS,RN and AINs in upholding clinical excellence
  • Promoting and driving a culture of continuous learning and development and advising on clinical issues, driving AN ACC
  • Assisting with admission and maintaining occupancy
  • Managing medication management
  • Supervising and monitor documentation
  • Promote communication with all stakeholders, constantly evaluating communication effectiveness.
  • Promote and utilise ecase to document and maintain records in accordance with relevant policies and procedures.
  • Provide advice and expertise in care planning for clinical care needs for residents and clients, including Palliative Care Services
  • Participate in the collection, analysis and evaluation of clinical data and trending to promote best practice and improve clinical care outcomes.
  • Provide professional and timely documentation in accordance with the MDT Governance Framework.
  • Facilitating clinical aspects of admissions and discharge of residents. Complete the pre-admission assessment with the unit Social Worker.
  • To act as a clinical lead and demonstrate ability to act in ECM role when required.
  • To assist ECM with allocation and rostering.
  • Attend all mandatory and compulsory training.

Clinical Nurse Specialist

Montefiore Nursing Home
11.2019 - 09.2021
  • To provide direct care on the floor as clinical care specialist and deliver clinical care systems oversight and support.
  • Working directly with Multidisciplinary Team –MDT, enhancing care, ensuring provision of high standards of care, direct supervision and support for RNs and AINs as well as supporting the DCM.
  • Promoting Montefiore’s mission, vision and values at external and internal forums.
  • To provide clinical leadership to care staff and mentorship for Registered Nurses.
  • To oversee that care practices are within the professional boundaries of nursing registration.
  • Create awareness of better practice standards and at all times seek ways to incorporate this into services and standards while observing Montefiore’s policies and procedures.
  • Constantly seek and promote innovative ways of managing clinical care within an Interdisciplinary Model of service.
  • Promote communication with all stakeholders, constantly evaluating communication effectiveness.
  • Promote and utilise ecase to document and maintain records in accordance with relevant policies and procedures.
  • Provide advice and expertise in care planning for clinical care needs for residents and clients, including Palliative Care Services
  • Participate in the collection, analysis and evaluation of clinical data and trending to promote best practice and improve clinical care outcomes.
  • Provide professional and timely documentation in accordance with the MDT Governance Framework.
  • Assist ECM and DCM with the completion of ACFI activities to achieve budget targets.
  • Assist and support DCM with medical stores keeping within the budget for purchasing.
  • Documentation standards are monitored, gaps identified and appropriately actioned.
  • Support the DCM to ensure the medication system meets Outcome standard in alignment with the policy of the organisation around medication management and safe medication practices.
  • Assist ECM and DCM in overall clinical management.
  • Use clinical research and evolving knowledge to develop best practice standards in conjunction with Clinical Innovations Committee and provide1:1 education as appropriate.
  • Facilitating clinical aspects of admissions and discharge of residents. Complete the pre-admission assessment with the unit Social Worker.
  • To act as a clinical nurse leader and demonstrate ability to act in DCM role when required.
  • Attend all mandatory and compulsory training.

Registered Nurse

Montefiore Nursing Home
10.2015 - 11.2019
  • Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
  • Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
  • Implemented care plans for patient treatment after assessing physician medical regimens.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.
  • Evaluated patient histories, complaints, and current symptoms.
  • Investigated and resolved issues affecting hospital operations and patient care.
  • Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
  • Educated family members and caregivers on patient care instructions.
  • Working according to the mission, vision and values of organisation.
  • Enhancing Philosophy of living (choice, dignity and wellbeing).
  • Comprehends assessments, care planning and evaluation completed as per policy.
  • All accidents and incidents, infections, behaviours, wounds, identified care needs are identified actioned and trends identified.
  • Medication effects and interactions are monitored and actioned.
  • Safe delivery of medications.
  • Maintaining a standard of safety reflecting the OH & S policy of the organisation.
  • Participating in the quality improvement activities.
  • Ensuring confidentiality of all documentations, policies, procedures and any other material that may be deemed to be of a commercially or otherwise, sensitive nature.
  • Comply with allocated shift times and breaks.
  • Attended all mandatory and compulsory training.

Nursing Assistant

Montefiore Nursing Home
07.2014 - 09.2015
  • Working according to the mission, vision and values of organisation.
  • Assist residents with ADLs and escort residents to and from activities.
  • Maintaining a standard of safety reflecting the OH & S policy of the organisation.
  • Ensuring confidentiality of all documentations, policies, procedures and any other material that may be deemed to be of a commercially or otherwise, sensitive nature.
  • Comply with allocated shift times and breaks.
  • Attended all mandatory and compulsory training

Education

Bridging Program - NMBA- Approved Bridging Program

Australian College of Nursing
Burwood, NSW
07-2015

No Degree - Certificate Iii in Aged Care

NA
07-2013

Bachelor of Nursing - Bachelor of Nursing

Rajiv Gandhi University of Health And Science
Bangalore, India
09-2011

Skills

  • Employee supervision and task delegation
  • Facility management principles
  • Supplier contracts management
  • Cost-reduction methods
  • Cost reduction strategies
  • Operational efficiency and safety
  • Equipment installations and maintenance
  • Budget planning and development
  • Planning and scheduling
  • Leadership and supervision
  • Service planning and scheduling
  • Technical team management
  • Asset management
  • Performance evaluation
  • Strategic planning
  • Employee hiring
  • Budget administration
  • Facility updating
  • Assignment coordination
  • Database maintenance
  • Presentation
  • Performance evaluations
  • Performance assessments
  • Grounds management

Timeline

Deputy Facility Manager

OLC Care , Pembroke Lodge
05.2023 - Current

Deputy Care Manager

Montefiore Nursing Home
09.2021 - 05.2023

Clinical Nurse Specialist

Montefiore Nursing Home
11.2019 - 09.2021

Registered Nurse

Montefiore Nursing Home
10.2015 - 11.2019

Nursing Assistant

Montefiore Nursing Home
07.2014 - 09.2015

Bridging Program - NMBA- Approved Bridging Program

Australian College of Nursing

No Degree - Certificate Iii in Aged Care

NA

Bachelor of Nursing - Bachelor of Nursing

Rajiv Gandhi University of Health And Science
Rupa Shahi