RUPAB KHURANA
Adelaide,SA
Summary
Dynamic Sales and Marketing Associate with proven expertise in social media management and customer relationship management. Committed to enhancing brand visibility and delivering exceptional customer service.
Overview
9
9
years of professional experience
Work History
Sales and Marketing Associate
Cars by Jatin Inc.
Oakville , Canada
08.2023 - 01.2025
- Assisted in creating engaging marketing materials for online and offline campaigns.
- Greeted customers and provided exceptional customer service.
- Supported customer inquiries and provided information about vehicle options and services.
- Collaborated with the sales team to develop promotional strategies for new inventory.
- Managed social media accounts to enhance brand visibility and customer engagement.
- Recruited, hired and trained new hires to optimize profitability.
- Posed as models for advertising, artistic creation and display of goods.
Store Manager
BDC Supplies
Brampton, Canada
11.2021 - 07.2023
- Supervised daily store operations and maintained high standards of customer service.
- Managed inventory levels and organized stockroom for efficient product access.
- Resolved customer complaints promptly to ensure a positive shopping experience.
- Analyzed sales data to inform decision-making and improve operational efficiency.
- Ensured compliance with safety regulations and company policies.
- Monitored inventory levels and placed orders to restock shelves.
- Established customer service standards and monitored staff compliance.
- Performed regular price checks to ensure competitive pricing.
Retail Sales Associate
Kuldeep Garments
Ludhiana, Punjab, India
04.2016 - 02.2021
- Assisted customers with product selection and provided detailed information.
- Processed customer transactions accurately using point-of-sale systems.
- Collaborated with team members to achieve daily sales objectives.
- Handled customer inquiries and resolved issues effectively and courteously.
- Restocked inventory and ensured products were displayed attractively.
- Trained new associates on store policies and customer service techniques.
- Greeted customers upon entering the store and provided assistance.
Education
Post Graduate Diploma - International Business Management
Lambton College
Mississuaga, Canada04-2022
Bachelors in Commerce - Commerce
Gulzar Group Of Institutes
Khanna, Punjab , India 05-2018
High School Diploma - Commerce
Tagore International Senior Secondary Schoool
Sahnewal, Ludhiana, Punjab, India05-2015
Skills
- Social media management
- Marketing strategy
- Customer relationship management
- Product demonstration
- Effective communication
- Promotional strategies
- Conflict resolution
- Time management
Languages
English
Full Professional
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual
Timeline
Sales and Marketing Associate
Cars by Jatin Inc.
08.2023 - 01.2025
Store Manager
BDC Supplies
11.2021 - 07.2023
Retail Sales Associate
Kuldeep Garments
04.2016 - 02.2021
Post Graduate Diploma - International Business Management
Lambton College
Bachelors in Commerce - Commerce
Gulzar Group Of Institutes
High School Diploma - Commerce
Tagore International Senior Secondary Schoool