Summary
Overview
Work History
Education
Skills
Training Certificates
Personal Qualities
References
Timeline
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Rupak  Raj Mahat

Rupak Raj Mahat

Oran Park,NSW

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience

Work History

Production & QC Manager

Gelatissimo
09.2019 - Current
  • Design and Maintain QA systems
  • Undertake routine QC tests and shelf-life evaluations
  • Manage manufacturing profitability in line with budgets
  • Plan Production to maintain adequate levels of stock to meet sales demand.
  • Improved overall product quality by implementing rigorous testing procedures and establishing clear quality standards.
  • Streamlined QC processes for increased efficiency and reduced production downtime.
  • Identified areas of improvement in existing products, leading to enhanced customer satisfaction and loyalty.
  • Reduced product defects with thorough inspection protocols and close collaboration with the manufacturing team.
  • Enhanced department performance by developing and delivering comprehensive training programs for new hires.
  • Established a proactive approach to problem-solving, preventing potential issues before they escalated into major setbacks.
  • Collaborated cross-functionally with other departments to ensure consistent product quality throughout all stages of production.
  • Managed a high-performing QC team, providing guidance, support, and mentorship as needed.
  • Conducted regular audits of suppliers to verify adherence to quality standards and address any potential concerns proactively.
  • Championed continuous improvement initiatives that led to significant enhancements in product quality over time.
  • Kept equipment operating and in good condition by performing quality checks and calling in for repairs when needed.

Line Manager

Gelato Messina
05.2017 - 05.2019
  • Assisting with the preparation and scheduling of all the production
  • Assisting with the preparation, completion and maintenance of all relevant paperwork and logs
  • Preparation of stock take reports and placing order with the various suppliers for stock required to meet the production schedules
  • Review and implement budget and stock control procedures
  • Oversee and ensure compliance with all applicable WHS, HACCP and Food Safety Standards.

Chef De Patisserie

Gelato Messina
08.2013 - 08.2017
  • Work with the executive’s chef to produce diversified menus in accordance with the company policy and vision
  • Train the auxiliary kitchen staff to provide the best result in minimum time and using the maximum available resources
  • Ensuring the professional equipment is in good condition and signals any malfunction before it affects the staff or the clients
  • Discover talented chefs and train them to reach a high standard of the products.

Production Supervisor

Gelato Messina
03.2013 - 08.2013
  • Weighing, preparing and mixing raw ingredients for production
  • Prepare daily production runs and manage all associated paperwork
  • Ensure that all quality control measures are followed
  • Complete and maintain all relevant paperwork and logs.

Education

ECA Professional Year -

01.2017

Bachelors in business information system management - System Analysis and Design

Victoria University
01.2016

Certificate III& IV In Patisserie -

Boston Institute of Technology
01.2016

Diploma in Information Technology - Java Programming

UTS: Insearch
01.2014

High School -

Capital Higher Secondary School
01.2010

Skills

  • Project management experience
  • Quality Management Systems
  • Continuous improvement strategies
  • Process Documentation
  • Team Collaboration
  • Time management abilities
  • Operational budget forecasting
  • Problem-solving abilities
  • Budget Preparation
  • Strong Work Ethic

Training Certificates

  • First Aid Certificate, Ambition Training Institute, Rockdale, NSW, 2216, 08/27/25
  • Working with Children Check (WWC2175601E), 08/27/25
  • Principles and Application of HACCP, SIA Global, Sydney, NSW, 2000
  • Forklift License (HRW894902), 05/26/26
  • Brewing Course: Science of How to Brew Beer, 03/01/19
  • RSA & RCG, 09/21/24

Personal Qualities

  • Excellent planning and organizing skill
  • Ability to adapt to dynamic and challenging environment
  • Deliver service efficiently and courteously
  • Fluent written and spoken skill
  • Honest, Punctual and Reliable
  • Quick at learning new things

References

Available on request.

Timeline

Production & QC Manager

Gelatissimo
09.2019 - Current

Line Manager

Gelato Messina
05.2017 - 05.2019

Chef De Patisserie

Gelato Messina
08.2013 - 08.2017

Production Supervisor

Gelato Messina
03.2013 - 08.2013

ECA Professional Year -

Bachelors in business information system management - System Analysis and Design

Victoria University

Certificate III& IV In Patisserie -

Boston Institute of Technology

Diploma in Information Technology - Java Programming

UTS: Insearch

High School -

Capital Higher Secondary School
Rupak Raj Mahat