Summary
Overview
Work History
Education
Skills
Accomplishments
Industrial Visits
Spokenlanguages
Personal Information
Hobbies and Interests
Timeline
Generic

RUPINDER SINGH

Penrith,Australia

Summary

Well-trained Assistant Restaurant Manager promoting 4 years of expertise in food and beverage industry. Passionate leader with know-how to develop positive working environment and improved employee retention. Great customer service and conflict resolution skills.

Overview

11
11
years of professional experience

Work History

Assistant Restaurant Manager

TACO BELL (AUS)
02.2024 - 08.2024
  • Supervised all areas of restaurant to keep it clean and well-maintained.
  • Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
  • Performed daily administrative tasks, such as ordering supplies, processing invoices and reconciling accounts.
  • Monitored restaurant operations and adjusted schedules to meet peak customer demand.
  • Oversaw inventory control practices, reducing waste and maintaining optimal stock levels.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.

Butcher Shop Clerk

NAZAR BUTCHERY (AUS)
06.2021 - 09.2023
  • Increased accuracy in material cuts by carefully measuring materials and adjusting machine settings accordingly.
  • Coordinated with shipping department to ensure timely delivery of finished products to customers.
  • Supported continuous improvement efforts by suggesting operational changes that increased productivity or reduced costs.
  • Troubleshot minor mechanical issues with the band saw machinery, reducing reliance on external repair services where possible.
  • Improved workplace safety by adhering to company standards and guidelines for equipment usage.

Assistant Restaurant Manager

BIRIYANI BLUES (IND)
08.2015 - 10.2017
  • Supervised all areas of restaurant to keep it clean and well-maintained.
  • Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
  • Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
  • Performed daily administrative tasks, such as ordering supplies, processing invoices and reconciling accounts.
  • Monitored restaurant operations and adjusted schedules to meet peak customer demand.
  • Managed team of 12 restaurant staff, maintaining exceptional customer service and quality standards.
  • Established rapport with guests through personalized interactions that led to repeat business.

2nd Assistant Manager

MCDONALDS INDIA
07.2013 - 06.2015
  • Collaborated with team members on loss prevention efforts, minimizing shrinkage and theft occurrences.
  • Supported store manager in training new employees, fostering a positive work environment for team development.
  • Implemented safety protocols within the workplace, resulting in fewer accidents and increased employee awareness.
  • Fostered a collaborative work culture among staff members by encouraging teamwork and recognizing exceptional contributions.
  • Provided exceptional customer service through active listening, understanding individual needs, and offering appropriate solutions or recommendations in line with company policies.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Enhanced communication between staff members by organizing regular team meetings to discuss updates and address concerns.

Education

Bachelor of Science - Hotel Management

Chitkara School of Hospitality (University: NCHMCT)
Chandigarh,India
04.2013

Industrial Traininig -

Le Meridien
New Delhi, India
04.2012

XII -

Spring Meadows Public School, New Delhi
01.2009

X -

Dayaram Public School, Haryana
01.2007

Skills

  • Assess & reassess the Goals to meet or achieve the given Budget
  • Conducting regular staff meetings to provide motivation factor to them
  • Influence other employees to handle client and resolve & fix their queries
  • Assessing customer feedbacks, fix all the issues and Role model customer delight
  • Team Player
  • Positive Attitude
  • Leadership Quality
  • Good Communication Skills
  • Shift Management
  • Food Safety Compliance
  • Staff Training and Development
  • Opening and closing procedures

Accomplishments

  • Awarded thrice as a Manager of the Quarter in McDonald’s.
  • Won Gold Medal in Taekwondo.
  • Won 2nd Prize in Skating.

Industrial Visits

  • One Day Visit to Verka Plant, Mohali (India)
  • One-day Industrial visit to Kingfisher Distillery, Ludhiana (India)

Spokenlanguages

  • English
  • Hindi
  • Punjabi

Personal Information

Date of Birth: 11/10/90

Hobbies and Interests

  • Travelling and exploring different countries.
  • Love to try different cuisines.
  • Listen to Music
  • Folk dance (Bhangra)

Timeline

Assistant Restaurant Manager

TACO BELL (AUS)
02.2024 - 08.2024

Butcher Shop Clerk

NAZAR BUTCHERY (AUS)
06.2021 - 09.2023

Assistant Restaurant Manager

BIRIYANI BLUES (IND)
08.2015 - 10.2017

2nd Assistant Manager

MCDONALDS INDIA
07.2013 - 06.2015

Bachelor of Science - Hotel Management

Chitkara School of Hospitality (University: NCHMCT)

Industrial Traininig -

Le Meridien

XII -

Spring Meadows Public School, New Delhi

X -

Dayaram Public School, Haryana

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