Rupinder Malhi
Port Elliot,Australia
Summary
A compassionate and dedicated NDIS-registered Core Behaviour Support Practitioner (under supervision) with extensive disability support experience, seeking a challenging role to deliver evidence-based behaviour support plans and therapeutic interventions. Committed to empowering clients with disabilities through positive approaches and reinforcements, my goal is to foster client potential via collaborative and client-centred practices.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Behaviour Support Practitioner
06.2025 - Current
- Engaged in ongoing professional development by studying NDIS Commission resources on Positive Behaviour Support, Restrictive Practices, and human rights-based approaches.
- Recommended activities and strategies to supervisor to help clients develop the skills and mechanisms needed to manage their diagnoses.
- Participated in case discussions and brainstorming sessions via zoom to explore proactive and person-centered behaviour interventions aligned with the NDIS Capability Framework.
- Assisting supervisor in preparing resources to support the participants like daily routines.
Senior Disability Support Worker
My Way Support
08.2024 - 05.2025
- Conducted client assessments through ABC charts, FAST and STAR approach, identifying behavioural needs and collaborating with families and professionals to design effective strategies.
- Utilised clear verbal communication and appropriate physical guidance techniques to support clients with vision impairment, improving their confidence and mobility.
- Organised and accompanied clients to medical appointments, ensuring clear communication with families and team members to maintain client’s wellbeing.
- Developed weekly meal plans in SIL settings based on client’s individual meal management plans, ensuring meals were nutritionally balanced and remained within budget.
- Planned and discussed weekend activities with participants, ensuring group’s mutual decision making and collaboration while aligning with individual’s budget and pocket money allowances.
- Conducted and documented monthly weight checks, promptly reporting any significant changes to managers and medical professionals to support timely health intervention.
Disability Support Worker
Able Australia
03.2023 - 05.2025
- Acted as Key Support Worker, implemented and monitored behaviour support interventions for clients with intellectual disabilities and significant mental health challenges such as Bipolar Disorder, Post Traumatic Stress Disorder, Autism Spectrum Disorder.
- Collaborated with multidisciplinary teams, including mental health professionals, to develop and implement client-centred support plans for participants with complex needs such as Prader- Willi Syndrome, Epilepsy, Down Syndrome, Cerebral Palsy, Anger Management issues, and other conditions.
- Actively listened to client’s concerns, communicated relevant issues to managers and support teams, and advocated on their behalf to ensure their voice was heard, acknowledged and appropriately addressed.
- Accurately documented all types of restrictive practices, including restricted access to food and environmental restraints (locked doors to prevent unsafe exits), to ensure transparent information was submitted to NDIS.
- Identified and reported health and safety hazards through the Carelink system, following organisational protocols to always ensure client safety and risk minimisation.
- Maintained accurate medication charts, ensured missed or expired medications were returned to the pharmacy and obtained pharmacist’s signatures on disposal forms to ensure compliance and audit readiness.
- Provided training to new staff on therapeutic strategies to deliver positive reinforcement and approaches, fostering a supportive environment for clients and families.
- Documented incident reports and client progress notes ensuring accurate and timely reporting.
Disability Support Worker
Montagu Community Living
12.2023 - 09.2024
- Used safe and calm redirection strategies to support a client with anger related concerns, intellectual disability and diabetes, ensuring de-escalation while prioritising their emotional and physical wellbeing.
- Communicated with non-verbal client using signs and hand gestures, assisting during medical appointments, social events, community outings and professional meetings to ensure he was understood, and conversations were conveyed accurately.
- Assisted child client with partial cerebral palsy in dressing and transportation to school, while using gentle prompting strategies to support independence with daily tasks such as brushing teeth.
- Supported skill development of a child participant with partial hearing loss and an intellectual disability by promoting independence in school travel, teaching money handling and shopping skills, which enhanced her math abilities and increased confidence in requesting receipts.
House Coordinator
We Genuinely Care
01.2022 - 04.2023
- Served as a House Coordinator and was responsible for preparing weekly activities, grocery lists, and meal plans according to the dietary requirements.
- Assisted client experiencing hallucinations due to schizophrenia by using redirection techniques and encouraging the use of personalised coping strategies to reduce distress and promote emotional stability.
- Maintaining and tracking client’s medication e.g., webster packs/ rolls etc and organising prescriptions if needed.
- Assisting Manager with staffing, resolving team issues and conflicts.
- Organising appointments with GP, Podiatrists, Mental health professionals etc
- Trained staff on safe practices and client-centered approaches, ensuring compliance with WHS and NDIS standards.
Disability Support Worker
Deivian Products and Services
10.2020 - 06.2021
- Supported clients with behavioural and mental health problems including depression, anxiety, anorexia, obsessive-compulsive disorders, schizophrenia etc.
- Assisted clients with Sara-steady and wheelchairs with transfers to and from the bed, in and out of bathroom activities and during other motions.
- Assisted clients on matters of personal care including bathing, dressing, eating and medication.
- Transported clients to and from gathering places, in addition to facilitating client’s integration with family and friends.
Audit Team member
Bunnings Warehouse
08.2019 - 12.2020
- Provided exceptional customer service, addressing enquiries and resolving issues with empathy and professionalism.
- Conducted safety checks and prepared compliance reports, ensuring adherence to workplace safety standards.
- Managed high-volume communications via phone and emails, demonstrating strong interpersonal skills under pressure.
SMSF Auditor
Partners Wealth Group
10.2018 - 06.2019
- Conducted detailed audits, ensuring compliance with regulatory standards including AUASB and maintaining accurate records.
- Collaborated with stakeholders to communicate audit findings and recommended changes/improvements, showcasing analytical and communication skills.
- Managed sensitive data with confidentiality, aligning with organisational and legislative requirements.
Education
Certificate III - Individual Support
National Institute of Education and Technology
05.2023
Diploma - Community Services
Royal Greenhill Institute of Technology
07.2022
Master of Professional Accounting - undefined
RMIT University
12.2017
Skills
- Relationship building
- Documentation and reporting
- Health and safety
- Emotional support
- Time management
- Active listening
- Verbal and written communication
- Medication administration
- Conflict resolution
Certification
- First Aid Certificate
- CPR Certificate
- NDIS Orientation Module
- NDIS Supporting Effective Communication Module
- Infection Control Training – COVID-19
- Mental Health First Aid
- Manual Handling
Registrations
NDIS Behaviour Support Practitioner Identification Number: P1598396
Timeline
Behaviour Support Practitioner
06.2025 - Current
Senior Disability Support Worker
My Way Support
08.2024 - 05.2025
Disability Support Worker
Montagu Community Living
12.2023 - 09.2024
Disability Support Worker
Able Australia
03.2023 - 05.2025
House Coordinator
We Genuinely Care
01.2022 - 04.2023
Disability Support Worker
Deivian Products and Services
10.2020 - 06.2021
Audit Team member
Bunnings Warehouse
08.2019 - 12.2020
SMSF Auditor
Partners Wealth Group
10.2018 - 06.2019
Diploma - Community Services
Royal Greenhill Institute of Technology
Master of Professional Accounting - undefined
RMIT University
Certificate III - Individual Support
National Institute of Education and Technology
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