Ruqayah Khodr
Sydney
Summary
As a dedicated and enthusiastic TAFE student, I am highly motivated, and a customer-focused individual with a passion for delivering exceptional service and sales solutions. I am seeking retail customer service and sales consultant positions at many companies to leverage my communication skills, problem-solving abilities, and customer-first approach in a dynamic team environment. Dedicated to exceeding sales targets and providing a seamless in-store experience for customers. I am seeking opportunities to enhance my customer service skills. I am also passionate about delivering exceptional services to contribute to a team-oriented environment.
Overview
2
2
years of professional experience
Work History
Childcare Assistant
Kids Kindy
12.2022 - Current
- Nurtured and engaged with children, ensuring a safe and caring environment
- Managed mealtime routines and assisted in day-to-day activities
- Developed strong multitasking and problem-solving skills in a high-energy setting
Customer Service Representative
Perfume City
10.2022 - Current
- Assisted customers in selecting and purchasing products, ensuring a tailored shopping experience
- Developed strong communication and interpersonal skills to build rapport with customers
- Restocked shelves efficiently, maintaining a well-organized retail environment
- Handled customer inquiries and provided solutions, improving overall customer satisfaction
- Maintained a fast-paced and customer-centric approach, ensuring high levels of engagement
Education
HSC -
Condell Park High School
Condell Park12.2024
Certificate III - Beauty Services
Bankstown Tafe
Bankstown, NSWCondell Park Primary School
Condell ParkSkills
- Sales and Upselling
- Retail Customer Service
- Working Under Pressure
- Product knowledge and technical understanding
- Team Collaboration
- Problem-Solving
- Time Management
- Bilingual
- Empathy and patience
Accomplishments
- Maintained a 100% positive customer feedback score during work experience.
- Demonstrated adaptability by quickly learning about new products and promotions.
- Developed strong sales techniques, contributing to increased revenue.
Languages
English
Professional
Arabic
Professional
Timeline
Childcare Assistant
Kids Kindy
12.2022 - Current
Customer Service Representative
Perfume City
10.2022 - Current
HSC -
Condell Park High School
Certificate III - Beauty Services
Bankstown Tafe
Condell Park Primary School
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