Rushalsinh Gohil
Labrador,Qld
Summary
Accomplished and determined food service professional provides excellent customer experience. Possesses extensive knowledge of food safety and quality standards. Skilled at multitasking and practicing effective time management. Friendly and reliable [Job Title] skilled at problem resolution and time management. Comfortable working in fast-paced food service environment while providing quality service. Employs exceptional problem-solving and conflict-resolution skills to enhance customer experience. Customer-savvy [Job Title] accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Food and Beverage Attendant
TAFE Queensland
06.2022 - Current
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Trained new staff members on company policies and procedures.
- Maintained stock levels of cups, lids, straws, and condiments throughout shift.
- Engaged in suggestive selling and other sales techniques.
- Offered product samples, answered questions and helped customers find items.
- Set up advertising signs and displays on shelves, counters and tables.
- Monitored dining room and bar areas for signs of overcrowding.
Fuel Station Attendant
Ampol
01.2022 - 06.2022
- Maintained clean and orderly work station.
- Processed fuel and merchandise transactions by operating POS system with accuracy.
- Built trustful relationships with customers to encourage return visits.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Maintained inventory of all saleable items.
- Facilitated sales of services and goods.
- Resolved customer complaints promptly and professionally to enhance customer loyalty and increase client base.
- Monitored fuel levels in tanks, taking note of tanks due for refills.
Education
Diploma in Hospitality And Management
Tafe Queensland
Robina, QLD06.2023
Skills
- Procedure Preparation
- Corrective Actions
- Cash Register Operations
- Reception Service
- Operational Efficiency
- Cooler Stocking
- Cost Efficiency
- Inventory Cost
- Sanitizing
- Customer Loyalty
- Proper Storage Procedures
- Billing and Payment Processing
- Staff Leadership
- Process Transactions
- Daily Logs
- Guest Experiences
Certification
Right to serve alcohol
Work Health and safety
Timeline
Food and Beverage Attendant
TAFE Queensland
06.2022 - Current
Fuel Station Attendant
Ampol
01.2022 - 06.2022
Diploma in Hospitality And Management
Tafe Queensland
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