Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
Generic

Russ Wheeler.

Hobart,TAS

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Health and Safety Representative

Petstock Regional Distribution Centre (RDC)
Derwent Park, Tasmania
11.2021 - Current
  • Advised line managers on appropriate corrective action when breaches of safety rules have been identified.
  • Assisted in the development of risk assessment plans for hazardous tasks or operations.
  • Conducted regular safety inspections of the workplace to identify potential hazards and report findings to management.
  • Provided advice and guidance on occupational health and safety matters to all personnel within the organisation.
  • Participated in committees responsible for developing new health and safety initiatives.
  • Inspected personal protective equipment regularly for signs of wear or damage.
  • Monitored adherence to safety regulations by employees, contractors, visitors and suppliers.
  • Trained new employees in proper safety procedures to minimize accidents with proper behaviors.
  • Recommended methods to reduce ongoing hazards with improved methods, processes and materials.

Forklift Truck/High Reach Forklift Operator

Petstock RDC
Derwent Park, Tasmania
11.2021 - Current
  • Adhered strictly to company policies concerning operation of material handling equipment.
  • Verified accuracy of incoming orders against packing slips before loading onto truck and trailer for shipment.
  • Inspected loads prior to lifting to determine weight distribution and stability.
  • Collaborated with team members on various tasks related to storage and transport operations.
  • Ensured safety procedures were followed when operating forklifts.
  • Monitored warehouse aisles to prevent collisions with pedestrians or other equipment.
  • Reported any damages or malfunctions of equipment immediately to supervisor and manager.
  • Checked expiration dates on products prior to stocking shelves or shipping out orders.
  • Performed daily maintenance checks on forklifts to ensure optimal performance.
  • Organized warehouse shelves and racks for efficient retrieval during order fulfillment process.
  • Utilized RF scanner technology while moving stock within facility in order to maintain accurate inventory levels.
  • Complied with safety regulations at all times while operating heavy machinery like forklifts.
  • Followed standard work instructions accurately when picking, sorting, staging and scanning products.
  • Assisted in the loading and unloading of goods from trucks, containers and railcars using forklift.
  • Packaged, labeled and tagged goods before transfer.
  • Unloaded incoming items from trucks and rail cars and transported materials to staging area.
  • Tied and secured loads to prevent shifting or damage to items.
  • Maneuvered forklift over and around loaded pallets, boxes and other materials.
  • Communicated with supervisor and other warehouse staff to coordinate work.
  • Reported safety and quality issues to management.

Fire Warden

Petstock RDC
Derwent Park, Tasmania
11.2021 - Current
  • Participated in disaster preparedness exercises by simulating scenarios related to responding to a major incident.
  • Provided instruction to staff on evacuation procedures in case of a fire emergency.
  • Monitored use of hazardous materials and ensured proper storage practices were followed.
  • Reported any potential hazards or violations to appropriate authorities for further investigation.
  • Inspected buildings for common fire hazards such as blocked exits, faulty wiring.
  • Ensured fire safety regulations were complied with in the workplace.
  • Cleaned, serviced and maintained fire apparatus in condition of readiness and performed general maintenance of fire department property.
  • Responded to fire and emergency alarms and evaluated emergency to direct company operations.
  • Inspected buildings to determine compliance with fire codes and fire prevention protocols.

First Aid Representative

Petstock RDC
Derwent Park, Tasmania
11.2021 - Current
  • Maintained a clean, organized work area and restocked supplies when necessary.
  • Provided emergency first aid to injured persons in accordance with accepted standards of care.
  • Managed inventory of medical equipment and medications by tracking expiration dates, ordering new items as needed.

Retail Supervisor

The Animal Tuckerbox
Derwent Park, Tasmania
10.2008 - 11.2021
  • Developed strong relationships with key suppliers by consistently providing high quality service standards.
  • Coordinated promotional activities such as advertising campaigns, special offers and discounts to increase sales volume.
  • Performed daily audits of merchandise displays, pricing accuracy and store security measures.
  • Processed returns and exchanges according to established guidelines while ensuring customer satisfaction.
  • Analyzed operational data such as sales figures, stock levels and employee attendance records to identify areas needing improvement or optimization.
  • Provided guidance to staff members regarding customer service techniques and problem resolution strategies.
  • Reviewed financial records such as invoices, purchase orders and payroll documents for accuracy.
  • Supervised daily operations of the store including opening and closing routines, inventory management and stocking shelves.
  • Resolved customer complaints in a timely manner while maintaining excellent relations with customers.
  • Maintained a clean and organized work environment to ensure an enjoyable shopping experience for customers.
  • Assisted in training new employees on product knowledge, customer service and cash handling procedures.
  • Increased sales by optimizing in-store promotional strategies.
  • Trained, managed and motivated employees to promote professional skill development.

Warehouse Supervisor

The Animal Tuckerbox
Derwent Park, Tasmania
10.2008 - 11.2021
  • Identified process improvement opportunities within the warehouse environment.
  • Developed plans for reorganizing storage areas as necessary based on product volume changes.
  • Supervised loading and unloading of materials from incoming trucks.
  • Reviewed invoices for accuracy prior to authorizing payment processing.
  • Conducted training sessions for new employees on proper use of equipment and safety protocols.
  • Addressed any problems that may arise during day-to-day operations in a timely manner.
  • Resolved customer inquiries regarding order status or delivery issues promptly.
  • Managed daily cycle counts to maintain accurate inventory levels at all times.

Front of House Employee

Growers Choice Hydroponics
Derwent Park, Tasmania
09.2007 - 10.2008
  • Resolved customer complaints in a professional and courteous manner.
  • Processed payments using cash registers or POS systems accurately and efficiently.
  • Provided excellent customer service by responding to inquiries promptly.
  • Processed payments for goods, services, and returns accurately and efficiently.
  • Offered advice on product selection when asked by customers.
  • Promptly answered phone calls from customers inquiring about products or services.
  • Assisted customers in finding the products they needed quickly and efficiently.
  • Stocked shelves regularly with new merchandise received from suppliers.
  • Balanced daily tills at end of shift and reported any discrepancies immediately.
  • Greeted customers and provided them with assistance.
  • Reported suspicious behaviour, incidents and theft to support loss prevention.

Sole Proprietor

Russ J Wheeler Art Framer
Hobart, Tasmania
05.2003 - 09.2007
  • Researched industry trends and competition to stay ahead of market changes.
  • Analyzed financial statements to identify areas of improvement or potential growth opportunities.
  • Generated reports summarizing sales activities, profits and losses, cash flow.
  • Managed customer accounts, including billing and collections.
  • Developed business plans and strategies for clients.
  • Conducted research into new products and services that could benefit the business.
  • Provided customer service support via telephone, email, and in-person meetings.
  • Created marketing materials such as brochures, flyers, ads.
  • Maintained inventory levels by ordering supplies when needed.
  • Set pricing structures according to market analytics and emerging trends.
  • Kept building areas organized and functional to promote business productivity and deliver professional appeal to customers.
  • Devised internal processes and procedures.
  • Led marketing efforts to enhance brand visibility and customer engagement through various channels.
  • Managed daily operations, including inventory control, vendor negotiations, and product pricing.
  • Streamlined operational processes to increase efficiency and reduce costs.
  • Established and maintained relationships with suppliers, clients, and other business partners.
  • Planned and executed promotional events to generate interest and increase sales.

Education

Some College (No Degree) - Fine Arts

Elizabeth College
Hobart, TAS

Skills

  • Analytical skills
  • Risk assessment and safety inspections
  • First aid procedures
  • Equipment maintenance
  • Customer service and support
  • Problem solving
  • Effective communication
  • Flexibility and adaptability
  • Supervision and leadership
  • Training and development

Accomplishments

  • 2025 - Fire Warden.
  • 2024 - First Aid (CPR).
  • 2023 - First Aid (CPR), Health and Safety Representative.
  • 2022 - White Card, First Aid (CPR, Basic Emergency Life Support), High Reach Forklift, Stock Management.
  • 2021 - Warehouse Logistics, Chain of Responsibility, RF Scanning, Management, Asbestos Removal, OH&S, Hazardous Awareness.
  • 2018 - First Aid (Advanced, CPR), Asthma Awareness, Pediatric, Basic).
  • 1997 - Australian Army Reserves (Enlistment, Top Marksman, Most Improved, Honours).
  • 2003 - HCC Customer Service Award.
  • 1995 - Youth Camp Counsellor.
  • 1994 - Volunteer Fire Brigade
  • 1993 - Volunteer Coast Guard.
  • 1991 - Royal Hobart Show (Judge for Art Competition).

Certification

  • Full C Drivers Licence
  • Forklift truck Licence
  • White Card

References

References available upon request.

Timeline

Health and Safety Representative

Petstock Regional Distribution Centre (RDC)
11.2021 - Current

Forklift Truck/High Reach Forklift Operator

Petstock RDC
11.2021 - Current

Fire Warden

Petstock RDC
11.2021 - Current

First Aid Representative

Petstock RDC
11.2021 - Current

Retail Supervisor

The Animal Tuckerbox
10.2008 - 11.2021

Warehouse Supervisor

The Animal Tuckerbox
10.2008 - 11.2021

Front of House Employee

Growers Choice Hydroponics
09.2007 - 10.2008

Sole Proprietor

Russ J Wheeler Art Framer
05.2003 - 09.2007

Some College (No Degree) - Fine Arts

Elizabeth College

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