Summary
Overview
Work History
Education
Skills
Timeline
Generic

Russell Bowden

Erskine Park,Australia

Summary

Motivated job seeker looking to obtain a new, challenging position. Works well under pressure, adaptable, and ready to be a strong team player, with over 14 Years Fleet Management experience.

Overview

23
23
years of professional experience

Work History

National Operations Support and Fleet Manager

Independent Living Specialists
03.2022 - Current
  • Managed, supported and grew business relationships with existing accounts and developed strategies to increase sales and revenue.
  • Developed and implemented comprehensive sales plan to achieve designated group sales objectives consistent with overall company short- and long-term objectives.
  • Operated within budgetary constraints, participated in development of annual budget forecasts and reconciled operating budget.
  • Collaborated with business development managers in partner planning process to develop mutual performance objectives, financial targets and critical milestones.
  • Provided analytical rationale to identify, develop and implement activities within allocated account base.
  • Complied with policies and quality standards to maintain consistency in quality of services.
  • Identified staff requirements and worked with human resource department to initiate recruitment and training processes.
  • Collaborated with cross-functional teams to align operations with corporate objectives.
  • Spearheaded operational procedures and processes to improve efficiency and optimize operations.
  • Built and maintained relationships with local vendors, suppliers and partners to maximize supply chain management.
  • Enforced compliance with local, state and federal regulations and company standards.
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.

Team Member

BCF
09.2019 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Maintained productive, efficient approach to all tasks.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Night Shift Filler

Coles Supermarket
09.2020 - 02.2022
  • Stocked shelves, racks and cases with new or transferred merchandise.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Stocked designated items on shelves, end caps and displays.
  • Stocked shelves to match planogram images and instructions.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Moved cardboard, plastic ties and other debris from unboxing to trash.
  • Greeted customers and directed to requested products.
  • Kept work areas neat, clean and free from debris.

Fleet Operations Team Leader

Volkswagen Financial Services
05.2019 - 02.2022
  • Protected workers by verifying safe working practices, documenting accidents, and revamping deficient procedures to eliminate recurrence
  • Kept team operations consistent with well-established and clear departmental requirements
  • Achieved client targets by expertly managing team activities and operational processes and procedures
  • Coordinated operations and minimized errors with ERP system
  • Supported efficient business operations by preparing and processing Policy documentation
  • Tracked and analyzed reports, including budgets, operation activities, and department metrics
  • Evaluated feasibility of proposed measures, employing knowledge of Fleet Management analytical techniques to break down each option.
  • Maintained team compliance with company standards, safety practices and regulatory and environmental requirements.
  • Kept team activities in compliance with safety, regulatory and environmental guidelines.
  • Managed high workload with consistent record of achieving deadlines and production targets.
  • Increased overall efficiency and productivity of team by revamping jobs, schedules and daily assignments.

Fleet Services Officer

Volkswagen Financial Services
08.2018 - 05.2019
  • Aligned operations with objectives set by senior management and board of directors
  • Helped staff and managers interpret program-related local, state and federal regulations
  • Established and oversaw administrative procedures to meet objectives set by boards of directors and senior management
  • Prepared and maintained records and reports such as budgets, personnel records, and training manuals
  • Assisted with tasks and work duties during slow periods to maintain team productivity
  • Delivered exceptional guest relations by welcoming visitors warmly and offering immediate assistance
  • Helped team handle high-volume work by prioritizing tasks and organizing supplies
  • Delivered exceptional program support by recruiting, training and overseeing exceptional staff team.

Procurement Officer

Custom Fleet
06.2017 - 07.2018
  • Standardized purchasing procedures, keeping up-to-date master lists of pricing, delivery schedules, and supplier contracts
  • Kept solid quality levels by verifying goods quality against materials specifications
  • Upheld budget targets with careful cost calculations and proper expense tracking
  • Maintained inventory supplies within desirable minimum and maximum levels
  • Assisted with speedy and reliable procurement of goods such as a new Electricity provider and entertainment items such as a Table Tennis Table for the office
  • Spotted errors by comparing supplier paperwork against shipments and quickly addressing discrepancies
  • Completed all tasks promptly and with minimal oversight
  • Fixed problems with equipment using troubleshooting and repair abilities
  • Maintained full compliance with legal, health, and safety regulations.

Night Duty Manager

Coles Supermarket
08.2012 - 06.2017
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.

Account Manager

Custom Fleet
09.2016 - 06.2017
  • Addressed escalated customer issues and leveraged resources to implement actionable solutions
  • Negotiated contract terms and service agreements to meet both sales quotas and client budget constraints
  • Communicated with account holders to define and strategies needs, business requirements, and expectations
  • Maintained accountability for all account-related documentation and regulatory compliance
  • Answered customers' questions about products, prices, and availability
  • Delivered polished and professional sales presentations to individual clients and groups
  • Improved sales process by delivering feedback to management
  • Estimated and quoted prices, credit or contract terms, and delivery dates
  • Managed overall account strategy and liaised with clients to build strong, lasting rapport to foster account retention
  • Converted more than 250 of prospected leads to contracted accounts.

Vehicle Acquisitions Controller

Custom Fleet
12.2010 - 09.2016
  • Eliminated resource waste through effective monitoring and improved controls
  • Completed all tasks promptly and with minimal oversight
  • Maintained full compliance with legal, health, and safety regulations
  • Improved employee access to supplies with strategic purchasing programs
  • Prepared purchase orders, solicited bid proposals, and reviewed requisitions for goods and services
  • Completed accurate work tasks by carefully reviewing every order
  • Collaborated with team members to meet daily demands and handle challenging projects
  • Met inventory requirements by negotiating contracts with favorable pricing and delivery schedules
  • Prepared detailed product specifications with working technical knowledge of required goods and services
  • Identified reasonable prices for goods based on proposal analyses and financial reports.

Maintenance Controller

Custom Fleet
03.2007 - 12.2010
  • Identified and capitalized on development opportunities in all financial areas
  • Collaborated with team members to meet daily demands and handle challenging projects
  • Served customers by going above-and-beyond to offer exceptional support for all needs
  • Fixed problems with equipment using troubleshooting and repair abilities
  • Planned complex maintenance work by balancing manufacturer specifications, quality standards, and budget objectives
  • Managed team of 15 maintenance staff, including setting schedules and delegating work assignments to cover demand
  • Achieved work objectives by prioritizing jobs, organizing schedules and coordinating assignments
  • Maintained equipment in good working order with regular preventive maintenance
  • Inspected and monitored work areas, examined tools and equipment, and provided employee safety training to prevent, detect, and correct unsafe conditions or violations of procedures and safety rules
  • Minimized workplace hazards and accidents through continuous monitoring and training initiatives.

Service Advisor

City Ford
01.2005 - 03.2007
  • Estimated repair costs with knowledge of parts and labor prices
  • Created vehicle maintenance reports with detailed, complete, and accurate notes on upkeep actions
  • Improved quality of service by recommending process enhancements and new service offerings
  • Generated accurate bills for services rendered and processed payments to settle accounts
  • Satisfied customers with expert support before, during, and after service appointments
  • Planned regular preventive service appointments to accommodate customers' usage patterns
  • Prepared service appointment work orders based on customer information and initial assessments.

Apprentice Auto Mechanic

Australian Group Training
01.2001 - 12.2004
  • Diagnosed and repaired engine, transmission, electrical, steering, suspension, and brake system problems
  • Drove customer loyalty by evaluating vehicle systems through customer courtesy inspections
  • Completed automotive maintenance and repair work such as oil changes, brake inspections, and battery checks
  • Protected safety and longevity of shop equipment, monitoring inventory and performing preventive maintenance when needed
  • Verified secure installation and proper function of systems and components through direct testing
  • Completed service orders detailing work to be performed and required parts
  • Adhered to all OSHA safety regulations related to shop operation and safety
  • Replaced worn accessories or components, including belts, hoses, and fluids
  • Inspected vehicles for damage and recorded findings
  • Provided superior service by communicating with customers in personable and professional manner
  • Maintained competitive pricing through fair and accurate cost estimates for maintenance and repair.

Education

Certificate 3 Light Vehicle Mechanic -

Tafe NSW
Sydney, NSW
10.2004

HSC -

Dover Heights High School
Dover Heights, NSW
12.2000

Skills

  • Operations understanding
  • Operations support
  • Merchandising operations
  • Catering and vending operations
  • Plant Operations Support
  • Financial operations support
  • Basic life support understanding

Timeline

National Operations Support and Fleet Manager

Independent Living Specialists
03.2022 - Current

Night Shift Filler

Coles Supermarket
09.2020 - 02.2022

Team Member

BCF
09.2019 - Current

Fleet Operations Team Leader

Volkswagen Financial Services
05.2019 - 02.2022

Fleet Services Officer

Volkswagen Financial Services
08.2018 - 05.2019

Procurement Officer

Custom Fleet
06.2017 - 07.2018

Account Manager

Custom Fleet
09.2016 - 06.2017

Night Duty Manager

Coles Supermarket
08.2012 - 06.2017

Vehicle Acquisitions Controller

Custom Fleet
12.2010 - 09.2016

Maintenance Controller

Custom Fleet
03.2007 - 12.2010

Service Advisor

City Ford
01.2005 - 03.2007

Apprentice Auto Mechanic

Australian Group Training
01.2001 - 12.2004

Certificate 3 Light Vehicle Mechanic -

Tafe NSW

HSC -

Dover Heights High School
Russell Bowden