Russell Bowden
Erskine Park,Australia
Summary
Motivated job seeker looking to obtain a new, challenging position. Works well under pressure, adaptable, and ready to be a strong team player, with over 14 Years Fleet Management experience.
Overview
23
23
years of professional experience
Work History
National Operations Support and Fleet Manager
Independent Living Specialists
Eastern Creek, NSW
03.2022 - Current
- Managed, supported and grew business relationships with existing accounts and developed strategies to increase sales and revenue.
- Developed and implemented comprehensive sales plan to achieve designated group sales objectives consistent with overall company short- and long-term objectives.
- Operated within budgetary constraints, participated in development of annual budget forecasts and reconciled operating budget.
- Collaborated with business development managers in partner planning process to develop mutual performance objectives, financial targets and critical milestones.
- Provided analytical rationale to identify, develop and implement activities within allocated account base.
- Complied with policies and quality standards to maintain consistency in quality of services.
- Identified staff requirements and worked with human resource department to initiate recruitment and training processes.
- Collaborated with cross-functional teams to align operations with corporate objectives.
- Spearheaded operational procedures and processes to improve efficiency and optimize operations.
- Built and maintained relationships with local vendors, suppliers and partners to maximize supply chain management.
- Enforced compliance with local, state and federal regulations and company standards.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Trained and guided team members to maintain high productivity and performance metrics.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Team Member
BCF
Wetherill Park, NSW
09.2019 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Worked different stations to provide optimal coverage and meet production goals.
- Maintained productive, efficient approach to all tasks.
- Addressed and resolved customer complaints in polite and professional manner.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Night Shift Filler
Coles Supermarket
Ropes Crossing, NSW
09.2020 - 02.2022
- Stocked shelves, racks and cases with new or transferred merchandise.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Stocked designated items on shelves, end caps and displays.
- Stocked shelves to match planogram images and instructions.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Moved cardboard, plastic ties and other debris from unboxing to trash.
- Greeted customers and directed to requested products.
- Kept work areas neat, clean and free from debris.
Fleet Operations Team Leader
Volkswagen Financial Services
05.2019 - 02.2022
- Protected workers by verifying safe working practices, documenting accidents, and revamping deficient procedures to eliminate recurrence
- Kept team operations consistent with well-established and clear departmental requirements
- Achieved client targets by expertly managing team activities and operational processes and procedures
- Coordinated operations and minimized errors with ERP system
- Supported efficient business operations by preparing and processing Policy documentation
- Tracked and analyzed reports, including budgets, operation activities, and department metrics
- Evaluated feasibility of proposed measures, employing knowledge of Fleet Management analytical techniques to break down each option.
- Maintained team compliance with company standards, safety practices and regulatory and environmental requirements.
- Kept team activities in compliance with safety, regulatory and environmental guidelines.
- Managed high workload with consistent record of achieving deadlines and production targets.
- Increased overall efficiency and productivity of team by revamping jobs, schedules and daily assignments.
Fleet Services Officer
Volkswagen Financial Services
08.2018 - 05.2019
- Aligned operations with objectives set by senior management and board of directors
- Helped staff and managers interpret program-related local, state and federal regulations
- Established and oversaw administrative procedures to meet objectives set by boards of directors and senior management
- Prepared and maintained records and reports such as budgets, personnel records, and training manuals
- Assisted with tasks and work duties during slow periods to maintain team productivity
- Delivered exceptional guest relations by welcoming visitors warmly and offering immediate assistance
- Helped team handle high-volume work by prioritizing tasks and organizing supplies
- Delivered exceptional program support by recruiting, training and overseeing exceptional staff team.
Procurement Officer
Custom Fleet
06.2017 - 07.2018
- Standardized purchasing procedures, keeping up-to-date master lists of pricing, delivery schedules, and supplier contracts
- Kept solid quality levels by verifying goods quality against materials specifications
- Upheld budget targets with careful cost calculations and proper expense tracking
- Maintained inventory supplies within desirable minimum and maximum levels
- Assisted with speedy and reliable procurement of goods such as a new Electricity provider and entertainment items such as a Table Tennis Table for the office
- Spotted errors by comparing supplier paperwork against shipments and quickly addressing discrepancies
- Completed all tasks promptly and with minimal oversight
- Fixed problems with equipment using troubleshooting and repair abilities
- Maintained full compliance with legal, health, and safety regulations.
Night Duty Manager
Coles Supermarket
Parramatta, NSW
08.2012 - 06.2017
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Account Manager
Custom Fleet
09.2016 - 06.2017
- Addressed escalated customer issues and leveraged resources to implement actionable solutions
- Negotiated contract terms and service agreements to meet both sales quotas and client budget constraints
- Communicated with account holders to define and strategies needs, business requirements, and expectations
- Maintained accountability for all account-related documentation and regulatory compliance
- Answered customers' questions about products, prices, and availability
- Delivered polished and professional sales presentations to individual clients and groups
- Improved sales process by delivering feedback to management
- Estimated and quoted prices, credit or contract terms, and delivery dates
- Managed overall account strategy and liaised with clients to build strong, lasting rapport to foster account retention
- Converted more than 250 of prospected leads to contracted accounts.
Vehicle Acquisitions Controller
Custom Fleet
12.2010 - 09.2016
- Eliminated resource waste through effective monitoring and improved controls
- Completed all tasks promptly and with minimal oversight
- Maintained full compliance with legal, health, and safety regulations
- Improved employee access to supplies with strategic purchasing programs
- Prepared purchase orders, solicited bid proposals, and reviewed requisitions for goods and services
- Completed accurate work tasks by carefully reviewing every order
- Collaborated with team members to meet daily demands and handle challenging projects
- Met inventory requirements by negotiating contracts with favorable pricing and delivery schedules
- Prepared detailed product specifications with working technical knowledge of required goods and services
- Identified reasonable prices for goods based on proposal analyses and financial reports.
Maintenance Controller
Custom Fleet
03.2007 - 12.2010
- Identified and capitalized on development opportunities in all financial areas
- Collaborated with team members to meet daily demands and handle challenging projects
- Served customers by going above-and-beyond to offer exceptional support for all needs
- Fixed problems with equipment using troubleshooting and repair abilities
- Planned complex maintenance work by balancing manufacturer specifications, quality standards, and budget objectives
- Managed team of 15 maintenance staff, including setting schedules and delegating work assignments to cover demand
- Achieved work objectives by prioritizing jobs, organizing schedules and coordinating assignments
- Maintained equipment in good working order with regular preventive maintenance
- Inspected and monitored work areas, examined tools and equipment, and provided employee safety training to prevent, detect, and correct unsafe conditions or violations of procedures and safety rules
- Minimized workplace hazards and accidents through continuous monitoring and training initiatives.
Service Advisor
City Ford
01.2005 - 03.2007
- Estimated repair costs with knowledge of parts and labor prices
- Created vehicle maintenance reports with detailed, complete, and accurate notes on upkeep actions
- Improved quality of service by recommending process enhancements and new service offerings
- Generated accurate bills for services rendered and processed payments to settle accounts
- Satisfied customers with expert support before, during, and after service appointments
- Planned regular preventive service appointments to accommodate customers' usage patterns
- Prepared service appointment work orders based on customer information and initial assessments.
Apprentice Auto Mechanic
Australian Group Training
01.2001 - 12.2004
- Diagnosed and repaired engine, transmission, electrical, steering, suspension, and brake system problems
- Drove customer loyalty by evaluating vehicle systems through customer courtesy inspections
- Completed automotive maintenance and repair work such as oil changes, brake inspections, and battery checks
- Protected safety and longevity of shop equipment, monitoring inventory and performing preventive maintenance when needed
- Verified secure installation and proper function of systems and components through direct testing
- Completed service orders detailing work to be performed and required parts
- Adhered to all OSHA safety regulations related to shop operation and safety
- Replaced worn accessories or components, including belts, hoses, and fluids
- Inspected vehicles for damage and recorded findings
- Provided superior service by communicating with customers in personable and professional manner
- Maintained competitive pricing through fair and accurate cost estimates for maintenance and repair.
Education
Certificate 3 Light Vehicle Mechanic -
Tafe NSW
Sydney, NSW10.2004
HSC -
Dover Heights High School
Dover Heights, NSW12.2000
Skills
- Operations understanding
- Operations support
- Merchandising operations
- Catering and vending operations
- Plant Operations Support
- Financial operations support
- Basic life support understanding
Timeline
National Operations Support and Fleet Manager
Independent Living Specialists
03.2022 - Current
Night Shift Filler
Coles Supermarket
09.2020 - 02.2022
Team Member
BCF
09.2019 - Current
Fleet Operations Team Leader
Volkswagen Financial Services
05.2019 - 02.2022
Fleet Services Officer
Volkswagen Financial Services
08.2018 - 05.2019
Procurement Officer
Custom Fleet
06.2017 - 07.2018
Account Manager
Custom Fleet
09.2016 - 06.2017
Night Duty Manager
Coles Supermarket
08.2012 - 06.2017
Vehicle Acquisitions Controller
Custom Fleet
12.2010 - 09.2016
Maintenance Controller
Custom Fleet
03.2007 - 12.2010
Service Advisor
City Ford
01.2005 - 03.2007
Apprentice Auto Mechanic
Australian Group Training
01.2001 - 12.2004
Certificate 3 Light Vehicle Mechanic -
Tafe NSW
HSC -
Dover Heights High School