RUSSELL BUTLER

An energetic and personable Account Manager, with extensive experience providing exceptional service to customers while developing opportunities to grow the business. Takes a strategic and analytical approach focused on solutions, to enhance the customer experience while simultaneously achieving strong sales. Often provides leadership from within a team, notably through positive and successful approaches to marketing campaigns. Committed to meeting and resolving complex and difficult challenges, maintains a keen focus on the customer, communicating effectively to understand and respond to their changing needs in dynamic marketplaces. Ensures open and collaborative relationships along with timely responses at all times to customer queries and issues. Cooperates consistently with internal stakeholders, influencing successful mutual outcomes. Hardworking account manager with several years of experience working directly with clients to service accounts. Expert at communication and applying targeted salesmanship techniques to achieve sales goals. Successful at increasing revenue with new accounts while maintaining relationships with existing ones.

• Consistently exceeded KPIs
• Achieved bonus level 2018 and 2019
• Sales Achiever of the Year 2013
• Consistently exceeded sales targets and other KPI

Consistent sales results, 7% increase on last year’s sales (even without a significant 2018 project worth $500,000 – investigated and found business elsewhere), Maintained existing customer base (50 wholesalers) by interacting with them and their customers, providing high levels of service and resolving issues promptly, Assisted in the development of several significant marketing campaigns including one targeting the company’s economy range of products, Dealt quickly and efficiently with issues of product availability and releases, devising practical solutions to problems, often when in the middle of other projects