Summary
Overview
Work History
Skills
Timeline
Hi, I’m

Russell Critch

Sale,Victoria
Russell Critch

Summary

I'm passionate about all aspects,of my trade, I'm a firm believer of training the next generation of up and coming butchers to have as much passion for the trade as I do. I love to work an.d believe in making the workplace somewhere that staff not just need to come to but actually want to come to each day and deliver the best of their individual abilities.

Overview

22
years of professional experience

Work History

Critch's Country Butcher

Owner Operator
2019 - Current (6 education.years_Label & 8 education.months_Label)

Job overview

  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
  • Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
  • Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
  • Developed business plan, processes and procedures to provide superior Product or Service to customers.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
  • Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
  • Trained and motivated employees to perform daily business functions.
  • Assessed income and expenses and adapted plans to improve profit levels.
  • Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
  • Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
  • Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
  • Facilitated open communication channels among staff members, promoting teamwork for enhanced performance.
  • Maximized revenue by identifying new market opportunities and implementing targeted sales strategies.

Romatino Quality Meats

Head Butcher
03.2002 - Current

Job overview

  • Increased sales by creating appealing meat displays and ensuring product freshness.
  • Managed daily operations of the butcher shop, including scheduling, payroll, and budgeting responsibilities.
  • Maintained a safe work environment through regular equipment maintenance and staff training in safety protocols.
  • Fostered an inclusive work environment that encouraged collaboration among staff members from diverse backgrounds.
  • Generated repeat business by building rapport with customers through personalized service and attention to detail.
  • Increased team productivity through effective delegation of tasks based on individual strengths and areas of expertise.
  • Implemented ongoing training programs for butchers to stay current on industry trends and best practices in meat processing techniques.
  • Provided exceptional service to customers, answering questions, offering recommendations, and fulfilling special orders.
  • Contributed to higher profits with innovative marketing strategies aimed at attracting new clientele.
  • Enhanced customer satisfaction by providing expert knowledge on meat selection and preparation techniques.
  • Improved overall efficiency by streamlining processes for receiving, processing, and displaying meats.
  • Reduced waste by implementing proper inventory management and ordering procedures.
  • Optimized inventory turnover rate by closely monitoring stock levels and adjusting orders as needed.
  • Promoted sustainable practices by sourcing locally-produced meats whenever possible.
  • Developed strong relationships with suppliers to ensure consistent quality of products at competitive prices.
  • Expanded product offerings to meet evolving consumer demands for specialty items such as organic or grass-fed meats.
  • Ensured compliance with local health regulations through regular inspections and strict adherence to sanitation guidelines.
  • Mentored new butchers on proper cutting techniques, product handling, and customer service skills.
  • Streamlined order fulfillment process to improve accuracy and reduce wait times for customers.
  • Verified proper inventory levels, product quality, and freshness to prevent sale of spoiled products.
  • Adhere to safety and cleanliness standards and maintained equipment.
  • Stocked, rotated and priced merchandise to meet store standards.
  • Wrapped meat produce to maintain quality, freshness and condition.
  • Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
  • Complied with food safety, hygiene and sanitation regulations for safe food preparation.
  • Labeled meat items clearly and accurately with allergen information and expiration dates.
  • Trimmed fat and removed bones for high-quality, well-presented cuts of meat.
  • Replenished butcher counter displays to maintain fresh, appealing produce.
  • Used boning knife, skewers and twine to shape, lace, and tie roasts.
  • Identified cuts of meat, grading and pricing accordingly.
  • Performed meat inspections and checked temperature environment to maximize food safety.
  • Maintained and stocked display cases by transporting wrapped products from work area or cooler to display cases.
  • Resolved delivery discrepancies to maintain accurate stock and finances.
  • Used Software to document quantity of meat received and sold to keep proper records of meat sales.
  • Monitored market activity for competitive meat and produce pricing.
  • Operated commercial-grade butchery equipment such as band saws, grinders and slicers.
  • Trained new employees on proper meat-cutting techniques and safety measures.
  • Cut meats to customer specifications and answered questions about specialty products.
  • Maintained cleanliness and safety standards to prevent contamination and comply with regulations.
  • Placed orders for supplies and raw materials to keep necessary items available.
  • Received and inspected meat deliveries to verify quality and safety of products.
  • Disassembled and properly cleaned meat-cutting machines, avoiding contamination.
  • Collaborated with suppliers to obtain high-quality products and meet customer needs.
  • Promoted new meat options to offer customers unique and appealing choices.
  • Analyzed meat temperatures for safety and quality and monitored heat conditions for stability.
  • Monitored and controlled inventory to manage stock levels and prevent waste.
  • Set up displays and stocked shelves with fresh meats, rotating stock for quality.
  • Prepared and cooked meat products to provide customers with samples and test product quality.
  • Packaged and labeled meat items in preparation for sale to customers.
  • Calculated weight and quantity of meat to determine appropriate pricing for customers.
  • Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.

Skills

  • Operations Management
  • Documentation And Reporting
  • Hiring
  • Business Planning
  • Staff Training and Development
  • Sales negotiation
  • Personnel Management
  • Staffing
  • Operations Oversight
  • Strategic Planning
  • Payroll Processing
  • Relationship Management
  • Human Resources
  • Budget Development
  • Human Resource Management
  • Marketing Strategy Development
  • Performance Analysis
  • Strong Work Ethic
  • Dependable and reliable
  • Customer-Oriented
  • Equipment Operation
  • Mechanical Knowledge
  • Materials Transport
  • Accurate record keeping
  • Order picking and processing
  • Document Management
  • Logistics Planning
  • Delivery Scheduling
  • Customer Relations
  • Decision-Making
  • Customer Service
  • Delegating Work
  • Teamwork and Collaboration
  • Customer Service Management
  • Customer Retention
  • Staff training/development
  • Business Growth Initiatives
  • Quality Assurance
  • Team Leadership
  • Business Management
  • Inventory Control
  • Purchasing and planning
  • Direct Sales
  • Sales Strategies
  • Staff Scheduling
  • Employee Motivation
  • Records Organization and Management
  • Hiring and Onboarding
  • Process Improvements
  • Goal Setting
  • Performance Evaluations
  • Business Leadership
  • Budget Control
  • Revenue Generation
  • Marketing Strategies
  • Staff hiring
  • Desktops, Laptops, and Mobile Devices

Timeline

Head Butcher

Romatino Quality Meats
03.2002 - Current

Owner Operator

Critch's Country Butcher
2019 - Current (6 education.years_Label & 8 education.months_Label)

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Russell Critch