Russell Jones
Bellmere,Australia
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Brings 25 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
31
31
years of professional experience
Work History
NDIS Support Worker/Coordinator
New Direction Bellmere
Bellmere, QLD
10.2020 - Current
- Contributed to developing, following and implementing programs that support clients in developing skills associated with daily living and to increase their capacity to be a part of the community
- Supported clients in their chosen program to progress towards their individual goals and ensure they meet their requirements under their NDIS plan
- Support clients with intensive support needs, including clients with complex medical conditions and challenging behaviours
- Provide support to clients who require assistance with tasks of daily living, personal care, domestic assistance and medication administration
- Ensure all clients are treated with respect and dignity and provide culturally respectful and appropriate service delivery
- Complete all required paperwork, documentation and recording as per policy and procedure which includes monitoring and documenting activities and goals as part of the clients NDIS plan
- Maintain positive working relationships with key external disability and other service providers
- Managed filing systems for electronic and hard copy documents to keep organized records.
- Coached employees through day-to-day work and complex problems.
- Interpreted management directives to define and document administrative staff processes.
Hire Controller
Allcott Hire
Coopers Plains, QLD
08.2018 - 10.2020
- Scheduling the delivery and collection of equipment
- Use Baseplan data to manage deliveries and pickups
- Providing quotes to customers
- Coordinating delivery staff and truck drivers
- Scheduling equipment maintenance
- Customer assistance over the phone
- Day to day running of branches including opening and closing
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Resolved problems, improved operations and provided exceptional service
- Monitored company inventory to keep stock levels and databases updated
- Drove operational improvements which resulted in savings and improved profit margins.
Sport Co-ordinator
Inside Sportz
Strathpine, QLD
11.2017 - 04.2018
- Create scheduling programs for all sports, preparation of facilities, assigned space for sports and rentals and equipment procurement
- Develop publicity for each sport and season through various media techniques, including web site, social media and promotional calendars, and work with campus and off-campus groups to generate student participation for assigned programs
- Offered friendly and efficient service to customers, handled challenging situations with ease
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment
- Developed and implemented performance improvement strategies and plans to promote continuous improvement
Manager
In The Groove Cleaning & Property Maintenance
Caboolture, QLD
06.2016 - 11.2017
Sports Manager
Caboolture Indoor Sports Centre
Caboolture, QLD
09.2015 - 06.2016
Manager
R U Commuting
Sydney, NSW
07.2010 - 07.2015
Behaviour Change Manager
Bicycle NSW
Sydney, NSW
08.2007 - 06.2010
Event Operations Co-ordinator
Sydney Turf Club
Rosehill, NSW
10.1990 - 05.2007
Education
Diploma - Health And Wellness
Torrens University Australia
Brisbane, QLDCertificate IV - Nutrition
Nutrition Institute
Brisbane, QLDFrontline Management
NSW Tafe
Sydney, NSW09.2006
High School Diploma -
Campbelltown Performing Arts High School
Campbelltown, NSW11.1993
Skills
- Program support
- Disability support
- Advanced Stakeholder Management
- Advanced Report Writing
- Manual Handling
- Current Senior First Aid
- EEO & Harassment awareness training
- Leadership Training
- Fire Extinguisher/hose reels training
- Blue & Yellow card
- National Police check certified
- Medication trained
- Completed NDIS Worker Orientation Module
Reference
Ashleigh Stewart - 0411287264
Timeline
NDIS Support Worker/Coordinator
New Direction Bellmere
10.2020 - Current
Hire Controller
Allcott Hire
08.2018 - 10.2020
Sport Co-ordinator
Inside Sportz
11.2017 - 04.2018
Manager
In The Groove Cleaning & Property Maintenance
06.2016 - 11.2017
Sports Manager
Caboolture Indoor Sports Centre
09.2015 - 06.2016
Manager
R U Commuting
07.2010 - 07.2015
Behaviour Change Manager
Bicycle NSW
08.2007 - 06.2010
Event Operations Co-ordinator
Sydney Turf Club
10.1990 - 05.2007
Diploma - Health And Wellness
Torrens University Australia
Certificate IV - Nutrition
Nutrition Institute
Frontline Management
NSW Tafe
High School Diploma -
Campbelltown Performing Arts High School