Summary
Overview
Work History
Education
Skills
Certification
Languages
Referees
Timeline
Generic

Russell Lai

871 Waterworks Rd, The Gap,QLD

Summary

Driven to remain firmly involved in the Allied Health Industry by providing comprehensive care whilst remaining patient-focused. Demonstrates complex communicative skills and strategies that are effective for the delivery of the program. Adaptable to changes and always looking to collaborate for efficiency.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Allied Health Assistant Grade 3

AgeYZ
10.2021 - Current
  • My responsibilities in this company involve looking after older adults with physical/medical conditions
  • I deliver physiotherapy programs independently under instructions/advice from physiotherapists
  • Other responsibilities include: Clinical notes/session recording, Reporting to supervising Physiotherapist, Contributing to discussions and development of client’s program, Contributing to team meeting discussion, Organising schedule and communications with admin
  • Maintained time management strategies to increase work efficiency
  • Assisted in structured therapeutic activities and supportive interactions with patients.

Allied Health Assistant Grade 3

My Rehab Team
06.2021 - Current
  • My responsibilities are to assist and carry out prescribed therapy programs for clients with neurological conditions
  • My role works closely with Physiotherapists who provides the necessary knowledge for me to carry out assigned tasks in various cases
  • Other responsibilities include: Recording clinical notes/diary, Handling appointments (changes to bookings and cancellations), Reporting to AHP, Contribution to team meeting and development, Adhere to health and safety regulations and procedures (PPE, Sanitation, Hygiene, etc.)
  • Maintain up-to-date skills and knowledge that are beneficial for the program delivery

Personal Trainer

Goodlife Health Clubs
06.2020 - 06.2022
  • My role involved assisting clients reach their health and fitness goals, while maintaining safe practice and minimal risk of injury
  • Worked specifically with new members and older adults to increase their confidence in performing complex programs
  • Managed Communications and Scheduling to increase work efficiency
  • Planning and discussing programs with clients and monitoring their progress (changed where it's needed)
  • Minimising risk (WHS), Self-managed business (payment, membership, schedule), Maintaining hygiene and safe practice

Assistant Manager

Grill’d
08.2017 - 11.2019
  • Maintaining work performance to meet quality and expectations. This is measured with Mystery shop results.
  • Maintaining hygiene standards and all risk management within the restaurant.
  • Keep and ensuring records for training and certificates are up-to-date.
  • Monitoring sales performance month-to-date and apply/discuss strategies to improve KPI
  • Stocktake, equipment and/or supply ordering
  • Uphold quarterly meetings to ensure the team are cohesive and compliant

Education

Certificate IV in Allied Health Assistance -

Australian College of Community Services and Care
01.2023

Certificate III in Fitness -

Australian Institute of Personal Trainers
01.2020

Certificate IV in Fitness -

Australian Institute of Personal Trainers
01.2020

Bachelor of Media and Communication -

Queensland University of Technology
01.2015

Skills

  • Customer service
  • Personal Trainer
  • Group Fitness instructor
  • Patient Confidentiality Practices
  • Organizational abilities
  • First aid and CPR knowledge
  • Communication and Interpersonal Skills
  • Allied Health Assistance
  • Self-Motivation and Initiative
  • Infection control measures

Certification

  • Drivers Licence, Queensland Government, 01/01/2023, 03/01/2028
  • Qld Drivers Licence, QLD Government, 03/11/2023

Languages

Chinese - Cantonese

Referees

Joanne Mak

APA Neurological Physiotherapist 

Director of My Rehab Team

0406 042 138

joanne@myrehabteam.com.au


Christian Gruber

Physiotherapist

My Rehab Team

0408 150 786

chris@myrehabteam.email

Timeline

Allied Health Assistant Grade 3

AgeYZ
10.2021 - Current

Allied Health Assistant Grade 3

My Rehab Team
06.2021 - Current

Personal Trainer

Goodlife Health Clubs
06.2020 - 06.2022

Assistant Manager

Grill’d
08.2017 - 11.2019

Certificate IV in Allied Health Assistance -

Australian College of Community Services and Care

Certificate III in Fitness -

Australian Institute of Personal Trainers

Certificate IV in Fitness -

Australian Institute of Personal Trainers

Bachelor of Media and Communication -

Queensland University of Technology
Russell Lai