Ruta Velykyte
Hobart,TAS
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
4
4
years of professional experience
Work History
Sales Assistant
Country Road Group
Hobart, Tasmania
09.2022 - Current
- Assisted customers with prompt and polite support in-person and via telephone.
- Helped customers locate products and checked store system for merchandise at other sites.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Built relationships with customers and community to promote long term business growth.
- Exceptional computer skills
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Input credit and debit card payments in POS system to complete purchases.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
Front of House Manager
Capital Restaurant
Hobart, TAS
12.2021 - Current
- Managed day-to-day FOH operations to drive quality, standards and meet customer expectations.
- Performed cash handling activities and secured nightly bank deposits.
- Addressed guest concerns and resolved all issues to guests' satisfaction.
- Adhered to safe work practices, food safety regulations and corporate guidelines.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
- Managed inventory through effectively ordering and stocking uniforms, linens, beverages and front of house supplies.
Assistant Store Manager
Midas Shoes
Hobart, TAS
04.2020 - 09.2022
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Rotated merchandise and displays to feature new products and promotions.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings
- Investigated market to identify seasonal trends and forecast consumer needs
- Directed promotion and brand loyalty efforts to build direct relationships with customers
Sales Associate
Seafolly
Sydney, NSW
08.2019 - 02.2020
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Increased sales by offering advice on purchases and promoting additional products.
Education
Advanced Diploma - Leadership And Management
Australian Ideal College
Hobart, TAS08.2022
Diploma - Leadership And Management
Australian Ideal College
Hobart, TAS02.2021
Certificate IV - Marketing And Communication
Greenwich Management College
Sydney, NSW12.2019
Bachelor of Accounting - Auditing And Accounting
International School of Law And Business
Lithuania06.2014
Skills
- Flexible and Adaptable
- Collaboration
- Conflict Resolution
- Customer Service
- Self-motivated professional
- Microsoft Office
- Meeting KPIs
- Decision Making
- Responsible
- Leadership
- Organization and Time Management
- Technical Proficiency
Timeline
Sales Assistant
Country Road Group
09.2022 - Current
Front of House Manager
Capital Restaurant
12.2021 - Current
Assistant Store Manager
Midas Shoes
04.2020 - 09.2022
Sales Associate
Seafolly
08.2019 - 02.2020
Advanced Diploma - Leadership And Management
Australian Ideal College
Diploma - Leadership And Management
Australian Ideal College
Certificate IV - Marketing And Communication
Greenwich Management College
Bachelor of Accounting - Auditing And Accounting
International School of Law And Business
Similar Profiles
JANICE KLUENDERJANICE KLUENDER
Dual Site Concession Manager at Country Road Group (Country Road And Trenery)Dual Site Concession Manager at Country Road Group (Country Road And Trenery)
Deepy KaurDeepy Kaur
Flagship Store Manager at Witchery || Country Road GroupFlagship Store Manager at Witchery || Country Road Group
Eoin O ReillyEoin O Reilly
Production Coordinator at Country Road GroupProduction Coordinator at Country Road Group