Rutendo Katsande
Burwood
Summary
I am a motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need. I am also a friendly Sales Assistant who specializes in retail sales. I am knowledgeable about on-trend fashions and products and I bring excellent experience in sales within fashion-forward customer demographic.
Overview
1
1
year of professional experience
Work History
Teacher's Assistant
Treasure Trove
10.2023 - 01.2024
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Handed out classroom materials, like pencils, paper, and crayons.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student learning objectives through personalized and small group assistance.
Sales Assistant
Edgars Store
12.2022 - 09.2023
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Built rapport with repeat customers, fostering long-term loyalty to the brand.
- Established rapport with customers using active listening and interpersonal skills.
Education
Bachelor of Psychological Science - Psychological Science
Deakin University
Melbourne, VIC11.2026
Skills
- Customer Needs Assessment
- Point of sale operation
- Customer Service
- Friendly and Helpful
- Strong Communication and Interpersonal Skills
- Reliable and Responsible
- Team Cooperation
- Adaptable and Flexible
- Honest and Dependable
- Attention to Detail
- Customer Assistance
- Creative Thinking
- Positive Customer Engagement
Timeline
Teacher's Assistant
Treasure Trove
10.2023 - 01.2024
Sales Assistant
Edgars Store
12.2022 - 09.2023
Bachelor of Psychological Science - Psychological Science
Deakin University
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