Ruth Barraza
Summary
Personable and dedicated Customer Service Representative with extensive experience in the Retail Industry. Solid team player and Leader with an upbeat positive attitude and proven skill in establishing rapport with customers and staff. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-orientated.
Overview
8
8
years of professional experience
Work History
Store Manager
Williams Shoes
07.2023 - Current
- Manage daily store operations
- Manage inventory control, cash control, and store opening and closing procedures.
- Daily and Weekly KPI's
- Manage stuff successfully in fast-paced environment through proactive communication and positive feedback.
- Customer service and product knowledge.
- Store Merchandising[VM]
- Problem Solving
- Rosters
2IC Manager
Novo Shoes
08.2022 - 06.2023
- Complete thorough opening, closing and shift change functions to maintain operational standards each day.
- Exceptional Customer Service
- Stock Control and Replenishment and Product Knowledge
- Daily Store Operations
- Daily, Weekly and monthly KPI's
- EOD, EOW and EOM Sales Reports
- Store Merchandising[VM]
Casual Sales Assistant
Ark And Arrow
11.2022 - 01.2023
- Processed transactions accurately while maintaining a high level of customer service,
- Store Merchandising[VM]
- Cash Handling and POS
Store Assistant
Aldi
10.2016 - 11.2022
- Accurate Cash Handling and POS
- Stock Control, Replenishment and Rotation
- Stock Intake
- Store Presentation
- KPS's
- Exceptional Customer Service and Problem Solving
Education
High School Diploma -
Lake Illawarra High School
Lake Illawarra, NSW12.1987
Skills
- Operational Efficiency
- Excellent Customer Service and Customer Relations
- Time Management
- Attention to Detail
- Inventory Accuracy
- Problem Solving
- Strong Multi-tasking
- Highly Motivated
- Reliable
Languages
Spanish
Native or Bilingual
Timeline
Store Manager
Williams Shoes
07.2023 - Current
Casual Sales Assistant
Ark And Arrow
11.2022 - 01.2023
2IC Manager
Novo Shoes
08.2022 - 06.2023
Store Assistant
Aldi
10.2016 - 11.2022
High School Diploma -
Lake Illawarra High School
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