Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ruth Chepkemboi

VIC

Summary

Dynamic customer service professional with proven expertise at Wamumbi Supermarket, excelling in customer relations and active listening. Skilled in resolving issues and enhancing the shopping experience, I leverage critical thinking to drive satisfaction and loyalty. Committed to delivering exceptional service while maintaining a clean and organized environment.

Overview

2024
2024
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Onja Uone

Retail Sales Associate

Wamumbi Supermarke
Kenya
01.2022 - 04.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Education

Diploma - Social Work And Community Development

Kitale National Polytechnic
Kitale, Kenya
11.2021

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Customer relations
  • Call center experience
  • Client relations

Certification

Firt Aid & CPR

Manual Handling

Police Check

Timeline

Retail Sales Associate

Wamumbi Supermarke
01.2022 - 04.2023

Customer Service Representative

Onja Uone

Diploma - Social Work And Community Development

Kitale National Polytechnic
Ruth Chepkemboi